Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
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We're a tabletop gaming retailer striving to create content, products, and services that make Tabletop a more enjoyable, meaningful, and accessible experience to everyone. We got into the tabletop gaming industry with a driving philosophy: Gaming Reborn. We believe that tabletop games are a dramatically important vehicle for social interaction, intellectual growth, and enjoyment of the human experience, and find it extremely important to expand and elevate the genre. You can find out more at our website.
Team Covenant (teamcovenant.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 149 reviews with 5 stars · Clear filters
I’ve had multiple subscriptions from Team Covenant and I’ve had to reach out several times for some help and every time they have been very responsive and taken care of everything. Easy to work with. Easy to order. Honest company.
By Warren Y.
I want to say with 100% confidence that I have had nothing but good experiences with Team Covenant. From the early orders of alpha clash to their new subscription service, everything has been great. Orders also often show up at least 2 to 3 days before the expected delivery date. Packaging is always in excellent condition, wouldn't order my alpha clash through any other distribution even if there was one.
By Miranda B.
I place three separate orders with TC. One of those orders was lost in the mail and TC’s customer service got the issued sorted immediately with a replacement order express shipped next day and arrived a day later. My other orders arrived timely, as described, and with great packaging. Great people and I would recommend shopping with them to anyone.
By Zach M.
I buy all my BulkBox from Team Covenant, best TCG storage on the market, and I discovered Sorcery Contested Realm because of Team Covenant. They also have nice exclusive physical promos when buying booster boxes.
By Richard C.
They always have treated me kindly helping supply me with games, and letting me watch them play to get a feel for a game before I spend money on it.
By Otajima
I've been using Team Covenant for their subscription services for the better part of a decade now and I can count on one hand the number of times I experienced any individual issues. When I've been affected by more widespread issues, Team Covenant's response has always been timely, considerate, and centered on the customer. When I've run into any individual issues, Team Covenant's support staff has been responsive and personal, always looking to help in whatever way they're able. I wouldn't choose any other vendor for any of the products that Team Covenant provides, regardless of pricing, strictly for the feeling that I am getting white glove service every time.
By Ryan
Ordered multiple times from Team Covenant and emailed them a few times regarding questions and everyone they have responded in a prompt, professional and courtesy manner. I received my items in a timely fashion and packaged perfectly. I will continue to shop with Team Covenant and look forward to ordering from them again.
By Thanossurfer
Ordered their Arkham Horror and Marvel Champions tokens years ago. Really high quality (especially the Arkham ones). I got regular shipping updates (which was useful as based in UK). Despite shipping overseas, the tokens came swiftly and still hold up to this day despite constant use.
By Steven T.
