Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
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We're a tabletop gaming retailer striving to create content, products, and services that make Tabletop a more enjoyable, meaningful, and accessible experience to everyone. We got into the tabletop gaming industry with a driving philosophy: Gaming Reborn. We believe that tabletop games are a dramatically important vehicle for social interaction, intellectual growth, and enjoyment of the human experience, and find it extremely important to expand and elevate the genre. You can find out more at our website.
Team Covenant (teamcovenant.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Ordered Sorcery TCG boxes multiple times for international shipment to the UK and had a really great experience each time. Whenever I emailed with a query on an order they were also quick to respond and answer my questions.
By Customer
Extremely helpful and knowledgeable on a wide variety of games. It was refreshing to find a store and community that shared the same passion for table top games. Looking forward to visiting the store for future Aidalon events.
By Anthony T.
I'm sad to see negative reviews here. This is one of the best companies you could do business with. They truly care about the games they support and cultivate real relationships with both the game producers and the gaming customers. I've had multiple Covenant subscriptions for years and have been very happy with their excellent customer service. Even though I could buy some of the games I follow locally, I prefer to support Covenant because I know they actually care about doing a good job (rather than merely trying to make a profit).
By Frank L.
Been ordering from them for a few years now and have always received my orders on time and well packaged. The one time I did have an issue with a preorder they were quick to respond and get it resolved before the items were to be shipped.
By Nebuzar A.
Team Covenant is more than a reliable retailer- they are genuine innovators in the space and have taken on the mantle of championing games that deserve to have their praises sung. They do so fairly and at a very high level of professionalism. From tip to tail, they operate with excellence in their space, and I actively look for opportunities to give them my business.
By Jayson L.
I have been a customer of Team Covenant for about 2 years now. They have always shipped my items to me as soon as they were legally allowed due to street date. Thier promotions are awesome and pricing is extremely fair. As retailers go they do a great job. Inhad a problem recently with an order. I sent a message and it was fixed the next day perfectly.
By WILLIAM L.
Ive ordered product through their online services. I found them reliable and provided clear expectations on what I’d receive and when it would arrive. They list lots of great games worth trying!
By Caleb
I’ve purchased many items from TC and have belonged to their subscription service for several games for over five years. I’ve only had one issue with my order (it was my fault), and customer service took care it for me anyway. Will buy from them for years to come!
By Peter Z.
