Tea CollectionReviews of teacollection.com

Refused to give me my rightful discount. Totally unsatisfied with their customer service.

I had so many issues with customer service. They would never return emails unless I followed up multiple times. Had to file a case to get my money back from some clothing that was returned over a month prior.

I’ve been purchasing Tea Collection clothing for several years. I never minded the higher prices as the quality was great & could be passed down, thus making it sustainable. But my last 2 orders have shown significant decline in quality. Materials are now super thin with haphazard stitching & poor color saturation. They’ve gone from boutique quality to box store quality, but still the same high prices. Plus the website is indeed a nightmare. As of 2026 it’s a company to avoid

I love the quality of their clothes but the website is an absolute NIGHTMARE!

I was shocked and saddened to have received extremely poor customer service by a supervisor named May. All over a $7 price adjustment. She would not listen to what I has saying and urge the company to better train their employees. Also I recommend taking screen shots if you ever want a price adjustment as they will put the burden of proof on the customer and don't seem to know what prices are to anything. While my wife loves this store, we won't shop there anymore

Excellent service! Good communication and fast shipping! Product even nicer than expected! Will be back!

Amazing children clothes. But please stop using fedex for deliveries. This is the most unreliable company and because of it, several of my tea collection packages have been lost.