Zero Customer Support
Unfortunately, TaxJar is producing inconsistent and incorrect tax calculations. What’s worse is there is no support available. Emails to support (the only way to contact TaxJar) remained unresolved for weeks and I got the occasional “we are looking into your matter” email, but there was never any useful help. Emails to support are not read by a human, instead a bot replies with references to articles. Overall my experience was very disappointing and I could not recommend TaxJar to anyone.
By Marcel B.