Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
Tariff Refund Agency (TRA)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tariff Refund Agency (TRA) helps importers, customs brokers, and referral partners navigate the IEEPA tariff refund recovery process with a streamlined, technology-driven platform. TRA supports eligible businesses from initial claim review through filing preparation, claim tracking, recovery coordination, and access to advance funding options for qualified refund claims.Our team simplifies a process that can be confusing, time-sensitive, and highly detailed. We help clients organize required information, identify eligible entries, calculate potential refunds, coordinate proper submission workflows, and monitor claim progress after filing. For importers, TRA provides a clear path to pursue recoveries without upfront costs, using a success-based model. For brokers and partners, TRA offers infrastructure, visibility, and support to help their clients participate in the opportunity efficiently.TRA is committed to professionalism, transparency, and responsive client support. While TRA is not a law firm and does not provide legal advice, we work to make the administrative and operational side of tariff refund recovery easier, faster, and more organized for businesses that paid eligible tariffs.Our mission is simple: help importers recover what they may be owed while making the process as smooth and efficient as possible.
Tariff Refund Agency (TRA) (tariffrefundagency.com) has 125 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 124 reviews with 5 stars · Clear filters
The whole experience of partnering with them has been smooth and professional. Clear expectations, quick answers, and a team that treats the relationship as something worth investing effort in. Tariff Refund Agency makes the whole process feel far less daunting.
By Rebecca M.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you, Rebecca! We're so glad the partnership experience has felt smooth and professional — that's exactly what we aim for.
Kind, knowledgeable, and professional business attitude from all of the associates.
By Edward Raymond J.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you for the kind words, Edward! We're glad our team's professionalism came through from the start.
⭐⭐⭐⭐⭐ I had an excellent experience with Tariff Refund Agency! Their team was professional, knowledgeable, and made the entire process simple from start to finish. They took the time to answer all of my questions and kept me informed every step of the way. If you're looking for a company that genuinely cares about helping businesses recover money they're entitled to, I highly recommend Tariff Refund Agency. Their customer service is outstanding, and they go above and beyond to ensure a smooth experience. Thank you to the entire team for your dedication and support!
By Zena F.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you so much, Zena! We're thrilled we could keep you informed every step of the way and help you recover what you're entitled to.
As an agent the portal is one of the best I have ever seen or used with more features introduced every day. What is offered for customers is extraordinary regarding information and what is truly being offered.
By Kyle S.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thanks, Kyle! We're continually improving the portal for agents and customers alike, and we're glad it shows.
great information on product and communication for tariff refund program
By ConcreteStainAndRestoration
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you for the feedback on our product info and communication — glad it's been helpful!
The partner program is one of the more thoughtfully built ones I have come across. The structure is transparent, the support is real, and the expectations are laid out clearly from the very beginning. I would recommend Tariff Refund Agency to any company touching imports.
By Ransford M.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you, Ransford! We put a lot of thought into the partner program's structure and support, and we're glad it shows.
The system is well thought out; Organized and easy flow. The training on the system and how to address companies is top tier. Again easy to follow and understand. Our weekly training to great as well and help us with helping companies get their money back.
By Angelita U.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you, Angelita! We're glad the training and weekly sessions have been helpful as you work with companies.
Integrity matters in this field and the TRA team has it. They told me plainly when something was outside their scope rather than stretching the truth to keep the conversation going in their favor.
By Bill M.
Response from Tariff Refund Agency (TRA)· Jul 29, 2026
Thank you, Bill! Being upfront about scope matters to us, even when it's not the easy answer — glad that came through.
