Good customer service and great products
Good customer service and great products
By Danielle
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Target Optical, there’s always more to see. We want to be the ally that WOWS! Our guests with the style they want, the value they need and the eyecare experience they love no matter where, when and how they shop - and having a blast while doing it! Backed by the power of EssilorLuxottica, we're available in over 540 stores across the U.S. We sell fashion that’s affordable, featuring top brands like Ray-Ban, Coach, Emporio Armani, Ralph, Oakley and more.When it comes to taking care of your eyes, we can't say enough about the importance of an annual eye exam, provided by the independent doctors of optometry associated with Target Optical. Every day we deliver on our promise by bringing together quality eye care, fashion, affordability and a simple, fun shopping experience.
Target Optical (targetoptical.com) has 455 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 182 reviews with 5 stars · Clear filters
Good customer service and great products
By Danielle
Lots of varieties to choose from and excellent customer service.
By Yogesh P.
I was having issues with my Ray Ban glasses that I purchased in the store, the lens kept popping out. While I was in Target, I stopped in and asked if there was anything that could be done? Antonio was in the store that day, it was a Sunday right before closing, and he helped me put my glasses back together. I can’t tell you how appreciative I was for Antonio’s help that day, I hadn’t had glasses for a few days at that point. The service at Target Optical really does go above and beyond and I really appreciate everyone in the store including Ben who is awesome too! I highly recommend Target Optical .
By Enki
Super easy process great experience
By George O.
Great customer service, amazing price, great quality, and super easy to order! The only complaint I have is that the in-store price, did not match the online price... other than that I am very impressed!
By Harley R.
Quick, extremely easy, and half the price of my local optometrist for the exact same glasses. They also arrived earlier than predicted. I will 100% be using this service again. I see some prescription sunglasses in my future.
By John F.
Great experience, great product, quick delivery, and significantly cheaper then a LensCrafters and Oakley.
By Jacob P.
The process was seamless from start to finish. The website was easy to navigate and enter in my prescription information, great selection of glasses with a quick pickup.
By Zakiyyah C.