Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
111 reviews
Tapp AirsoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAPP HPA AdapterUse regular AEG mags in your GBB. Powered by High Pressure Air (HPA)Pre-Built, Plug-and-Play, the Gas Blow Back HPA Adapter!Concepted, Designed, Assembled, MADE in USA!
Tapp Airsoft (tappairsoft.com) has 111 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 21 reviews with 1 star · Clear filters
They took 8 months to deliver a product estimated at 2-4 weeks and the fitting they sent with the adapter leaked right off the bat too.
By Robert K.
Response from Tapp Airsoft· May 2, 2024
Hello Robert, Yes, the GTP9 adapter you pre-ordered took much longer than expected. Unfortunately, some manufacturing tolerances does cause the fitting to leak with some HPA lines. We’re glad the adapter is working for you!
This did not work correctly will be corresponding with the team there shortly
By Thomas D.
Response from Tapp Airsoft· May 2, 2024
Oh no! We're sorry to hear an item wasn't working for you. Some adapters, like the Hi-Capa and AAP, include multiple gaskets to provide better performance depending on the tolerance of your platform. Rest assured we'll get your issue resolved. Thank you,
Feed tubes always brakes
By Aidan W.
Response from Tapp Airsoft· Feb 11, 2024
Hello Aidan, We are sorry to hear that! This can be caused by different brand mags/fitments. The adapter is easily upgradable to an M4 adapter if you keep having issues. R&D is also working on a metal feed nozzle which we’ll have soon. Thank you,
The order shipped and then got lost in transit, I contacted Tapp 3 days after it was scheduled to be delivered and was lost after filing a missing mail claim asking if they could send a replacement. 3 business days later, no response. I sent another email describing the same issue, no response. Package suddenly gets marked as delivered 8 days later with no actual delivery of the product. Yes it's the post offices loss of the package, no contact has been made still. Only way to get the money back is to do a reversal since their customer service won't reply to emails.
By Jake
Response from Tapp Airsoft· Jan 28, 2024
Hello Jake, We’re very sorry we missed your email contacts! Did you try directly at [email protected] or reach out on social media @tappairsoft? We’re sorry you experienced issues with USPS; please contact us so we can help file a claim and ship you a replacement product! Thank you,
Customer Service is not great .
By Nicole C.
Response from Tapp Airsoft· Jan 2, 2024
Hello Nicole, I'm sorry to hear that. We have replied to your first contact and didn't hear back for over a month. We also have not received a reply about whether you still need repairs or replacement, or if you were going to return the product for a refund. We have a customer satisfaction policy and trying our best to help.
Thank you, we have issue you a refund for the difference. I Got the Wrong Product and they give me only the Difference Back!! Scam Company!! Update: yeah True, 24€ for taxes, shipping and customs. Genies company....
By Justin
Response from Tapp Airsoft· Dec 15, 2023
Hello Justin, Yes, we're sorry for shipping the wrong item. Unfortunately, because you are international we can't provide you a return label. Thus we issued you a partial refund for the difference in items (or to cover return shipping), let you know where to ship the incorrect item, and will ship the correct one back for free. We will list the item as a “replacement” and should avoid customs fees. Thank you,
Seal was broken when it showed up
By Jack
Response from Tapp Airsoft· Dec 7, 2023
Hi Jack, We’re sorry to hear that! We have a satisfaction guarantee policy so just contact us and the item can be repaired or replaced. Normally we ship you a new adapter with a label to return the defective one; so you can be playing asap.
After intaling the hpa m4 adaptator for mp9 shoot one ball and go in full mode !
By ben
Response from Tapp Airsoft· Oct 17, 2023
Hello Ben, We are sorry to hear that. Please reach out to us via our online form, e-mail, or social media, so we can help troubleshoot your adapter. This is most likely just a defective adapter that needs a part replaced. Once we can determine the issue we’ll be able to assist you further. Thank you,
