Therapy
Convenient, full of experts
By Chantel C.
Response from Talkspace· Dec 8, 2025
We're glad you find our services convenient and appreciate our experts. Thanks for your feedback.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Convenient, full of experts
By Chantel C.
Response from Talkspace· Dec 8, 2025
We're glad you find our services convenient and appreciate our experts. Thanks for your feedback.
Connected with an amazing therapist! Aside from the site being easy to use, easy to connect with the therapist and easy to set up an appointment. The reminders are very helpful as well. I'm glad I gave this a chance.
By Yesenia Garcia F.
Response from Talkspace· Dec 4, 2025
We're happy to hear that you connected with a great therapist and found the platform easy to use. We appreciate you mentioning the helpful reminders and are so glad you gave it a try!
Great service!
By Talkspace M.
Response from Talkspace· Dec 4, 2025
Thank you for your feedback. We truly appreciate you kind words.
So far so good. I love how easy it is to join my sessions. I like the ability to add additional sessions.
By Talkspace M.
Response from Talkspace· Dec 4, 2025
We're happy to hear that you're finding it easy to join and add sessions. Thank you for your positive feedback; we appreciate it.
Michelle is a great listener and asks insightful questions. It's very easy to open up to her
By tom
Response from Talkspace· Dec 4, 2025
We appreciate you sharing your thoughts. We're happy to hear that you found it easy to communicate and that your experience was a positive one.
My counselor is compassionate and understanding. She is able to bring a new perspective on my feelings and experiences, while providing guidance and reassurance. Her insight has helped me work through my grief and childhood trauma.
By Talkspace M.
Response from Talkspace· Dec 4, 2025
We're happy to hear that our counselor's compassion and insight have helped you navigate your grief and childhood trauma. Thank you for sharing your positive experience!
My therapist has been incredible! I love that it’s so easy to schedule appointments. I also am really grateful that I can message her in the event of an emergency.
By Talkspace M.
Response from Talkspace· Dec 4, 2025
We're happy to hear that you're having a great experience! It's wonderful that scheduling is easy and that messaging provides support when you need it. Thanks for your feedback.
Ease of use and convenience. Talkspace has provided access to quality therapists, convenient timing, and easy ways to pay or use my insurance.
By lashaun42
Response from Talkspace· Dec 4, 2025
We're happy to hear that you found our platform easy to use and convenient. It's great to know you appreciate the access to quality therapists and payment options. Thanks for your feedback.