very patient and helpful
very patient and helpful in choosing medical plan that best fit my needs.
By Pete B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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357 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take Command is a SaaS platform that helps companies reimburse employees for health insurance. Offering seamless administration for Individual Coverage HRAs (ICHRAs) and Qualified Small Employer HRAs (QSEHRAs), Take Command was the first end to end ICHRA solution on the market, the first to bring a viable partnership model to brokerage firms, the only HRA administrator invited to the White House when ICHRA was announced, the only company to offer in-house, personalized enrollment support for employees, and a founder of the HRA Council. With clients in all 50 states and clients ranging from 3 to 3,000 employees, Take Command has helped more than 5,000 companies take command of their health benefits. Take Command is proud to be named a best place to work by Modern Healthcare, Builtin, and Dallas Business Journal, and has won countless awards in the startup and innovation sectors.
Take Command (takecommandhealth.com) has 357 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 213 reviews with 5 stars · Clear filters
very patient and helpful in choosing medical plan that best fit my needs.
By Pete B.
This was a new experience for me. I was concerned with several questions during enrollment. They answered all my questions and put my mind at ease.
By Debbie B.
We had a few questions regarding how everything works and the customer support team was very helpful and prompt with the responses. They were honest and upfront as well.
By Renata
Customer service representative was very nice, patient, and answered my questions. I would not hesitate to call again if needed.
By gean R.
I felt like I really mattered. The rep did not treat me like I was just another call in her busy day. She held my hand and took the time to help me.
By jack
Agent Tori was very knowledgeable and patient
By Justin W.
Customer service call that walks you thru the process of deciding on a plan and enrolling is outstanding. The rep was knowledgeable and gave me insight on what to look for to maximize my coverage at the best prices. Website is clear and understandable - easy to navigate
By Melvin T.
I was navigating the enrollment process and ran into a snag. The enrollment specialist that I spoke with was attentive and empathetic and is actively working towards finding a solution.
By Steve H.