take5oilchange.comReviews of take5oilchange.com

Worst service...waited over 45 minutes to have an oil change then once the tech started it, he told me he could not service my car as they bolt was stripped...I KNOW this was not true...also told me I needed more oil than I knew I did...then told me the mileage for the oil change I wanted was only going to last 3K miles.. I knew that was not true as well....I went to the dealership, got it done with no problems and cost me less...Springtown, Texas will not tolerate such poor service and the cost is too high.

Rogers Road Wake Forest Shop. My experience today was beyond terrible. I had to wait a hour as there were only two technicians. Candidly, I get things happen and was not that worried about this. However, when I was about done, the technician brought over the dip stick to show me the oil level while the engine was running. I told him he could not get a proper reading while running and he told me "sure I can" and walked off. Well.... I left the shop and within 10 minutes the engine service notice told me I was low on oil. I stopped, turned off the engine and checked the oil. The dip stick was dry. Yep...I turned around. When I arrived another technician came out and I told him what happened. He checked the oil and tried to convince me the stick was wet. I told him it was dry. He checked again and walked away and came back with oil. He put in two quarts and I asked how this happened. He said the vehicle had 2 settings and he chose the wrong one and walked away. Well, that was just BS and the sad thing...he did not care, never said he was sorry or anything. Sad because I have used them now for 3 years. Not again.

I recently received an oil change in my Jeep and within a week, I had an engine tick! Their paperwork stated that they used the correct oil viscosity; however, I was never shown exactly what was being put into my Jeep. Needless to say, Due to them putting the wrong viscosity in my Jeep (I could tell because I ended up changing the oil shortly after the tick started and it was way heavier/thicker than the recommended), and the their paperwork stating the correct viscosity, I am forced to swallow the $600 repair bill of stuck lifters. I will NEVER recommend Take 5 to anyone or use them myself!

I would strongly caution others before going to Take 5 Oil Change. During my recent visit, they spilled a significant amount of oil under the hood of my vehicle. Shortly after leaving, my car actually started smoking because of the oil that had been spilled. This is especially frustrating because my vehicle is brand new and should be completely reliable—not smoking right after a routine oil change. An oil change is basic maintenance, and customers should be able to trust that it will be done cleanly and professionally. What made the situation even more frustrating was that I contacted upper management to report the issue, and they did not seem very concerned about fixing the problem. The response I received made it feel like they simply did not care about the situation or about making it right. Because of the poor service and lack of concern from management, I would advise others to be cautious when going here.

I trusted Take 5 Oil Change for a routine oil change and it resulted in serious engine damage and nearly destroying my engine. The problems started immediately. When I arrived, staff refused to honor a valid coupon and said their manager would be upset if they used it. When I asked where that restriction was listed, they couldn’t explain. The coupon scanned perfectly without any override, proving it was valid. During the service, I was told my coolant was low but it was never topped off, even though fluid top-offs are advertised as part of the service. Even worse, the invoice marked the coolant level as safe when it was actually below the low indicator. The most serious issue involved the oil filter housing. A technician even mentioned something seemed wrong with it, yet they proceeded anyway. During the oil change they discarded a critical internal tube and reassembled the housing incorrectly, which caused the oil filter to be crushed and the engine to be starved of oil. Shortly after the service my vehicle began throwing multiple warnings: low oil pressure, check engine light, AWD malfunction, charging system warning, and the engine stalled. An independent repair shop later confirmed the oil filter housing was missing a critical component and had been installed incorrectly. They told me the vehicle should never have been released in that condition and that I was lucky the engine wasn’t completely destroyed. This negligence cost me $969.07 in repairs, loss of use of my vehicle, and ongoing concern about long-term engine reliability. To make matters worse, customer service has been just as bad as the service itself. I reported the issue to both the location and corporate and received no response for over a month. Only after filing a complaint with the Better Business Bureau did they open a claim. Even then, my documents weren’t included in the case file, I had to resubmit everything, timelines were missed, and the case notes were inaccurate. The issue is still unresolved. If you care about your vehicle, think twice before trusting it here. What should have been a simple oil change turned into expensive repairs and a potentially destroyed engine.

The staff there was very slow, they were chit chatting it up with another customer and not using their time wisely. I was in the middle of getting my oil done and the guy checking me out took his phone call with his buddy and not help me out, and the man changing my oil was looking at my boobs and looking at me like i was stupid when i told him i needed help and i needed advice on my car. The guy changing my oil had problems with my boyfriend who tried helping me but knew we needed a pro am he kept talking and always had sum to say about him and how he’s unsuccessful, he was also not very good at communicating with me telling me what to do. As i was pulling out both of the workers said stuff about me and my car and my boyfriend. My opinion on them is i will never go back i will take my business some where else.

The spring was broken on the inside my oil filter and put back in place as if nothin happen the attendant was dis honest (Malcom)the bmw dealership explained to me that who ever changed your oil last caused this and you could have lost your engine due to oil lost.Imagine that replacing a engine for a bmw.Now Take five have yet to respond and show accountability...

five months ago, went to the location on Cortez in west Bradenton fl; across from Walmart. almost 100 for an oil change. fast forward and need another oil change. they couldn't get the oil filter off. two shops told me it was over torqued; they were afraid of damaging the part that sends the oil into the filter. cost $$$ to get it fixed.