Everything worked smoothly
Everything worked smoothly. Good product, great service. Highly recommended.
By DJ
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear, prescription polarized, and prescription Transitions lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.
Tajima Direct (tajima-direct.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 244 reviews with 5 stars · Clear filters
Everything worked smoothly. Good product, great service. Highly recommended.
By DJ
Thankyou very much for replacing my Lens. You did a beautiful job ! I will definitely be coming to you when my other pair of Ray Bans need help . All the mail corespondening was quick . Thank-You !
By Tianay
These are THE BEST lenses I've ever worn. Tajima lenses beat Ray-Ban, Costas, and Smith's hands down!! Clarity, weight, and durability are unparalleled.
By Brandon D.
Easily found brand and model of glasses i have. Was easy to clivk and have lens options right there Easy process and quick delivery. Great experience and will recommend to friends
By customer
great service, great quality lenses, quick turnaround
By evan
I was so surprised to find that really good communication and service are still alive and well! Awesome service, very quick turnaround, A week and had them back. Also, they fit my frames like a glove. Beautiful lenses and great polarization. Don't be fooled by cheaper competitors like Fuse or Revant, i tried them and they are nothing like these not to mention the service!
By Gene R.
I have dry eye and light sensitivity, I contacted Tajima Direct and worked with Jacob to meet my needs. I wanted a brown tint, but not as dark as the brown 15 listed on the website. Jacob was responsive in finding a solution by email and offered a tint not yet listed. I am very pleased so far with my new lenses. Overall, a very nice experience and product.
By Kelly
I received my Tajima Direct new lenses last week and so far they work great! They are almost half price compared to replacement lenses from original brands, but they offer several other lenses color options, a win win! In addition, they all are polarized, never buying any replacement lenses again other than Tajima!
By Bernat G.