TadiBrothersReviews of tadibrothers.com

Thank you Ethan. After purchasing a retrofit system for our motor home we had a few technical issues that needed some additional guidance. Ethan took the time and patience to talk me through different scenarios to ultimately resolve the issue. The professionalism Ethan showed is greatly appreciated. Definitely a company asset.

Russell did a great job recommending a back up camera for me. Please compliment him on his service. I did order the back up camera he recommended Sk number skv16146. Thank you Russel. Judith

I ordered a part on Tuesday this week and payed for two day shipping. After two days I found out it hadn’t shipped yet. Not a happy customer!!! John stepped up and follow up for me two get the part by Saturday.

Excellent service, helpful along the way in every manor . John’s service was above and beyond. Thanks

I am very happy with the service I received. I sent an email asking for help in finding some tracking information. I was contacted by phone and email. When I spoke to the representative he did a great job finding out about my order and since there was a problem He even offered a replacement system. I’m very happy with him and with Tadibrothers

I had spoken with the company's technical support staff on two previous occasions. They were professional and patient, but not able to resolve any of my three issues and indicated they would escalate my case to a senior tech support person. I was then contacted by Gabe. Unfortunately, previous email correspondence had not been given to Gabe before he called. This resulted in some wasted time getting Gabe up to speed. When he called me, he had the same monitor in front of him as mine. This enabled us to mirror each other's actions, confirm conditions and reach resolution on one issue. For a second issue, Gabe suggested a fix that had not been brought up in previous phone calls. It worked. Problem fixed. For the third issue, we agreed that I would return a component so Gabe could check it and determine if he could correct the problem. If not, he agreed to send a replacement. In summary, Gabe was patient, honest, and professional as we worked collaboratively to address the issues I had encountered.

We were very pleased with Russell in customer service with the help on finding the right camera from Tadibrothers

Russell was very helpful and knowledgeable. These higher quality systems with all their options can seem a bit overwhelming. I’m glad I took advantage of Tadi’s helpline. I got a great deal on a great system. Thank you Russell.