Tact Firm - Retention AgencyReviews of tactfirm.com

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The Fair Hearing score

5.0/ 5

Excellent

9 reviews

Tact Firm - Retention Agency5.0Excellent

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About Tact Firm - Retention Agency

Your customers didn’t stop buying. They stopped buying from you.Tact Firm builds profitable retention for independent dispensaries. We find where your customers and margin leak to competitors, then win them back, with every result verified at your POS.We’ve audited 663 stores and run retention programs for 297 dispensaries across 23 states. That’s why we know where to look: customers you can’t reach, first-time buyers who never come back, regulars who quietly switch stores, and discounts that cost more than they earn.We don’t count opens and clicks as wins. Every campaign is tied to purchases at your register, not your email platform’s dashboard.Retention isn’t just one part of what we do. It’s everything we do.Start with a free Retention Audit. See your own numbers in 4–5 business days, and keep the findings either way.Alpine IQ Preferred Partner · Dutchie Certified Partner

Tact Firm - Retention Agency (tactfirm.com) has 9 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.

Also known as: tactfirm.com
Website: tactfirm.com
Category: Sales & Marketing
Listed on The Fair Hearing: 2026

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