Tablet HotelsReviews of tablethotels.com

If you ever want to book a hotel that has the highest standard but is not your ordinary classic hotel, there is only 1 stop: tablet hotels. They have never disappointed me and when a minor problem arises, the customer service is stellar and fast.

Alrighty so I have never EVER booked a luxury or even higher end moment for myself. During covid, I put some coin away to take an actual vacation and experience some luxury, as a treat. Here I sit, the night before my booking, BLOWN AWAY. First of all, the website, usability and curation is IMPECCABLE. But the real magic lies in the moments when you need help. After painstakingly (think 70 tabs deep) selecting my hotel, I open Tablet and see NOTHING available. My heart plummets. I immediately open the chat box, which has already got a message up explaining the site issues. Now the good part. TIFFANY ENTERS THE CHAT. Literally the kindest, most lovely human. She CALLS the hotel to check in about rates, and even asks what particular things I'm looking for. Walks me through what's available, makes reccommendations and books my stay right on the spot. I haven't checked out my accommodation, I leave tomorrow, but based on this experience, I expect nothing short of magic.

I have been a Tablet member for almost 10 years. The booking experience is excellent, easy to navigate and use. The customer service from Tablet is top notch, they have always been extremely helpful in assisting me when I have had to change or cancel reservations.

Have been a tablet plus member for over 15+ years and the reason why is the service, the responsiveness, the great willingness to help and to actually care if I’m happy with what I booked. Excellent.

I have been a member of Tablet for many years now. I always loved their selection and inventory of amazing boutique hotels. I never really used their concierge service until recently when I needed to travel with my family (5) to NYC and needed to book two connecting rooms. For those of you who have large families, you know the painful process you have to go through... They made it SO easy to book these rooms, sending me a bunch of wonderful selections with prices, calling the hotels for me, taking care of absolutely everything!! They just gained a customer for life!!!

Fantastic service

Could not recommend Tablet Hotels enough. They are the perfect guide to great hotels, pretty much anywhere. I've been using Tablet since 2005 and they have made sure that I've found the best options anywhere from Milan to Bodrum! In addition to their great selections of hotels, one probably would not have heard otherwise, their customer service is simply unparalleled. It always gives me an added level of comfort to know that if anything were to go wrong I can contact Tablet Hotels and they'd do everything they can to help. They are a must for any traveler.

The real deal with flawless service. The person I spoke most to was so kind, genuine, and funny it almost felt like chatting to a friend - at the same time incredibly professional and went out of her way to resolve issues that kept popping up (on part of the hotel, not Tablet). Arrival, check-in, and check-out were super smooth with the Tablet Plus perks already integrated. Very happy to have finally taken the recommendation to try out Tablet, and no doubt will use again.