Tablet HotelsReviews of tablethotels.com

Tablet customer service is amazing. I have been a Tablet Plus member since it launched and it’s so worth the investment. Didier was extremely proactive and helpful this week when I needed to make some adjustments to existing reservations

I have been a member for years and years and have never had an issue canceling a reservation before. I called the help desk and they were able to cancel my reservation and reimburse me over $600 for the "non-refundable" reservation I didn't realize I booked! Thank you, Tablet!!

Tablet has a wonderful bespoke selection of hotels and were so easy to book with; and following a legitimate cancellation request they acted swiftly to liaise with the hotel to cancel my reservation without a penalty. The best part of the experience was that a human being (Didier) at Tablet quickly answered the phone, was delightful to speak with and incredibly helpful.

Tablet have been absolutely fantastic to book through. Obviously they have a great selection of hotels for one thing but their customer service is what really stands out. The hotel we booked had made an admin error and it caused a problem with our booking at the last minute. Alyssa from the New York Office and Didier from the Europe office both worked to solve this problem as quickly as possible and came to an excellent resolution with little hassle for us. What could have been a very upsetting experience ended up being smoothly handled by Tablet and not the hotel. Where the hotel failed to take responsibility, Tablet was there and willing to ensure we didn’t suffer as a result. Alyssa was extremely understanding and so, so helpful in this experience.

Tablet is our one stop shop when looking to book accommodation anywhere! Whenever we have encountered problems on our journey, eg cancelled flights, they have been more than helpful in sorting out the accommodation issue after.

I have relied on Tablet as my hotel clearinghouse for years. The app is my first stop when I am planning a trip and whenever possible I only stay at a property that has been included in Tablet’s results. I have found countless amazing properties and the upgrades and perks are well-worth the Tablet Plus membership fee. Most importantly it is such a time-saver to only sort through a handful of properties that I know have been vetted by like-minded reviewers rather than the hundreds that might show up on kayak or some other site. Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you might encounter an issue traveling abroad.

I relied on Tablet hotels to help me with some fairly last minute reservations to Portugal this September, 2023. Their reservations team was helpful, responsive every time I asked for assistance. I did not book at all of the hotels they recommended, but my experience with the reservation team was outstanding. When traveling, I usually check Tablet first before looking at other hotel sites. Have not been disappointed with any of the Tablet Hotels where I have stayed.

Great attentive staff, innovative contemporary decor throughout, comfortable convenient room layout, nice Guggenheim Museum view and very close facilitating day and nighttime visits.