TA3Reviews of ta3swim.com

TA3 does not care about you. I ordered a matching set bikini. I ordered both pieces at the same time, within the same order. The bottom piece of the set was a preorder. So the two pieces shipped separately even though I ordered them together. No problem with that. The problem is when I had to return because of a poor fit. TA3 says I have to return each piece (top and bottom) in separate returns because of one of them being a preorder. This means I will be charged two separate shipping return fees and two separate restock fees. This is not a transparent practice and is not explained when purchasing. It’s also absurd and completely unfair to the customer. If I had ordered them at separate times within separate orders, I would understand. But that is not the case. So they are robbing me. AND they won’t respond to my complaint. They did answer me to say I had to do two returns, but then they don’t answer when I explained the problem with that. In the business of UX design this is called an “edge case”. It either means the company doesn’t give a shit about overcharging you, OR it means they did not foresee this issue when designing the return process and website experience. But I wouldn’t know which because they won’t respond. And since they won’t respond, that means I have to go with that they really don’t care about their customers and are happy to overcharge you.

After receiving an abusive amount of ads from this company in all social media platforms and doing “research” reading comments and reviews, I decided to give it a try. I purchased an item on 03/11. On 03/24 I decided to check the status of the order since more than two weeks had passed. The order was cancelled on their end on the 13th, but they never refunded me! I reached out and was told they oversold and a “glitch” happened. Be warned.

They will not accept any returns! I ordered a swimsuit for Black Friday and according to the size guide as well as other reviews, it looked like I should order a small. Well, the small was so small I could not even pull it up past my hips. I then read other reviews from recently and other people were saying there is something wrong with the sizing. So I went to try to exchange it for another size, and they do not do exchanges, only store credit! Since I bought it for the Black Friday sale, I cannot get another size without paying 100 more dollars. It almost feels like they used Black Friday to get rid of faulty products they cannot usually sell, and now I have 50 dollars of "store credit" that I can't use to buy anything on the site because everything costs over $100. Such a waste of money.

No returns, no exchanges, only store credit AND they take a cut for "shipping and processing". All hidden in the fine print, because their Return Policy has a million stipulations so tons of items and offers don't qualify. They get to advertise an amazing Return Policy while secretly screwing you over and giving you a pathetic amount of store credit EVEN when THEY'RE AT FAULT AND THEIR ITEM WAS FAULTY.

Terrible terrible company! Be warned! I was corresponding with them on email and they kept passing me to people who could not help and did not know anything about the company or products. Waste of time and very frustrating! Then I received my order but it was not the correct size. I went through the same frustrating email back and forth until finally I received a return label. I mailed it back and never received my refund. I finally circled back and realized I still had not received a refund. I emailed again and they basically said they messed up and forgot to refund me and they finally did. The issue I have is what if I hadn’t noticed- I guess I would never have received my money. They also didn’t seem to care what a big deal that could be. Terrible company!