Synchrony FinancialReviews of synchronybusiness.com

We bought flooring through Empire Today and were offered a 12 month same as cash option. When we received the first bill after the install the flooring total was $16330 and Synchrony said the credit limit was only $15000 and it dinged my credit -58 points. Then there is a "pending" charge of $4192 showing the account is that much more over the limit. The bill also showed we owed a $568 payment for that month. Due to the all the problems with this account we decided to pay the account off and not have to deal with them anymore. We are refinancing our house and a check will be sent from the title company. I made a double payment and they are still saying I owe another $525 before they receive the entire $15000 and will not change the due date. So if I don't 'over pay' them they will charge me a late fee. Such a scam. DO NOT FINANCE WITH THEM THROUGH EMPIRE TODAY.

Horrible company. Interest rates are through the roof. I had a “promotional” & my balance was just about paid off & not they’ve added a shit ton of interest that seems like I’ll never pay off in my life time. They haven’t been of any help. Screw synchrony to the deepest depths of hell!!!!

The customer service is horrible. Save your time...you are better off going to any room....banging your head on the wall a few times then calling customer service. At least with banging your head on the wall you would feel less pain then having to listen to these idiots

I got the credit card here charge me for life insurance I never asked before stay way from this bank especially the credit card it's like shark laon

First, they deserve 0 stars. This is by far the worst bank I have ever encountered. We had a project credit card with them. We got a promotion but missed the payment before the interest hit because I got locked out of my account. I then called the bank and a representative said if I made the principal payment, they would clear my account. When I called back to make payment they told me that I had to have made the payment the day before. The original person I talked to didn't say that and I've asked multiple times for the recording to be reviewed and sent to me as I know they are misrepresenting the conversation and trying to get me to pay an unbelievable about of interest. I have been fighting them for about 3 months and they keep saying there are no notes. DO NOT USE THIS COMPANY.

Synchrony Bank has been the worst financial institution I’ve dealt with. They abruptly closed my perfectly good Lowe’s Business Credit account, which our company had maintained for over 15 years, without providing any valid reasons. The account was in good standing, autopayment was set up, payments were made, and I’ve never had any serious issues with it. Despite reaching out for clarification, sending a dispute fax with all the payment proof, I was told the account cannot be reopened, no explanation, no notice to me a a client, no resolution, just closed. This kind of treatment shows a complete lack of regard for long-time, loyal customers. I would not recommend Synchrony Bank to anyone who values consistency, professionalism, basic customer service, or wants to keep their good-standing accounts open.

This is a terrible company stay away or you will lose your money. report to ROSE LANE GP if you want to get a refund.

Victim of fraud - bought phone using paypal credit, seller committed insurance fraud a couple weeks after i bought it and reported it stolen to get an insurance check, reported this to the seller, seller apologized and agreed to a full refund when i sent the phone back (which I did), but because the charge had to be reversed to account for sales tax the website I bought it through instructed me to dispute the charge via Paypal Synchrony. They've rejected my dispute 3 times now even though i provided full documentation of what happened and even provided a statement from the seller who agreed to the refund. Do NOT use PayPal Credit under ANY circumstances!