Maeve our tour guide was excellent
Maeve our tour guide was excellent. Factual, informative and made it highly enjoyable for an hour
By Mike S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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3 reviews
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The Sydney Opera House is a multi-venue performing arts centre at Sydney Harbour in Sydney, New South Wales, Australia.
Sydney Opera House (sydneyoperahouse.com) has 3 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
3 approved reviews, newest moderated first
Maeve our tour guide was excellent. Factual, informative and made it highly enjoyable for an hour
By Mike S.
What a magnificent experience. Beautiful - went here for date night - had a blast - lovely staff
By Veronica
I attended the New Year’s Eve concert Opera Greatest Hits at the Sydney Opera House with high expectations. I want to clarify that my criticism is absolutely not directed at the building itself: the Sydney Opera House is an architectural masterpiece, truly beautiful and definitely worth visiting. However, my disappointment stems from the unacceptable professional quality of the performance I paid for, which was far from the 'First Class' event advertised: Vocal Quality: The technical level was unacceptably low. In particular, I had the misfortune of listening to one of the worst renditions of 'Nessun Dorma' I have ever heard in my life. The tenor was consistently out of tune, struggling with basic intonation on such an iconic aria. Lack of Transparency: Most concerningly, the printed program did not list the names of the performers. This omission prevented the audience from researching the artists' professional backgrounds. For a premium-priced event, this lack of transparency is highly unprofessional. Production Standards: There was no professional host. The singers had to introduce themselves, lacking the polish expected at a world-class venue. When I contacted customer service, my claim was dismissed as a matter of 'personal taste.' While the venue remains a must-see for its architecture, I feel misled by the branding of this specific event. I strongly advise future patrons to be cautious: the prestige of the building does not always guarantee the quality of the performance.
By Daniele P.