Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
23 reviews
Swiss Telecom CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SwissT is a leading telecommunication company specializing in cutting-edge Voice over IP (VoIP) services. With a strong commitment to quality, reliability, and innovation, we empower businesses and individuals to stay connected, collaborate seamlessly, and grow with our advanced solutions. Our comprehensive range of VoIP services includes feature-rich call management, crystal-clear audio, and robust security, all backed by our dedicated customer support team. Choose SwissT and experience the future of seamless communication today.
Swiss Telecom Company (swisst.co) has 23 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 20 reviews with 1 star · Clear filters
I've ordered an Apple Watch band from this site on the 22nd of May they have never dispatched the item casually rarely respond to my repeated emails asking for an update and now three weeks later I have still not received a dispatch notice. It seems like a scam site that just wants to get your money using flashy instagram ads and get you to purchase but never deliver. BE CAREFUL AND AVOID THEM LIKE THE PLAGUE.
By Zen K.
If I could give it no stars I would do that! Terrible customer service. I did Not receive the wallet I ordered for my husband, now you messed up his birthday gift. Ridiculous company, be aware and don’t order from them, very irresponsible and not communicative at all. NEED MY MONEY BACK
By P T.
Regarding my previous review on 5 th May 2023 I was asked by the company to provide details of my order yet again… and now silence…. Still no sign of my order since december 2022!
By Lindsey
Show caution when considering the 5 star review from Vard Martiros as I suspect it is someone called Vard Martirosyan who is an employee of Swisst and has replied to one of my emails to the company complaining about my order. For the record, almost 2 months after placing the order, despite the company continuing to advertise delivery within 5 working days of the order being placed, I have still to receive the wallet. I've been advised that a replacement has been shipped, but 5 working days since being advised of this, I still cannot obtain tracking information about the second delivery.
By Rob B.
Absolutely pathetic product and even worse customer service. Order number SW35411 - One product was canceled and was promised an immediate refund but never received the same even after 4 months. The other one was delivered but did not come with the airtag and was promised a 50% refund on it. Despite over 60 emails and promises to refund back the amount, none of it has been actioned.
By Soham S.
I placed an order on 8th April for a wallet which has not arrived. I have been provided with a tracking number - which doesn't work; I have used web chat - no replies except for once; I have emailed asking for information - no response; I have asked for the order to be cancelled and the purchase price to be refunded - no response
By Ian S.
Order from this company at your own risk. I ordered in November 2022 and eventually requested a refund, after loosing patients with the sporadic communications, in March 2023, which was never responded to. I requested my credit card company to take action. To add insult to injury, SWISST are now challenging my dispute, unbelievable!
By Andrew S.
I have still not received the order from the seller, I have written a mail but only get a machine answer
By Jan A.
