Swimsuits For AllReviews of swimsuitsforall.com

Customer service is horrible! Will never order from them again. Did a return got a gift card, could not figure out how to add to my order. Called today Val said the only thing they could do was credut my credit card for $26, minus $9. Unacceptable! Val said she didn't have a supervisor, then said a supervisor could not help me, then said supervisor not accepting calls. I'm done with Swimsuits for all

They shipped me 2 turtlenecks instead of my swimsuit order. They were going to charge me again so I could get what I ordered and then call it an exchange of my order.. They were not helpful at all getting me what I ordered. I will not be ordering again.. They didn't care if they got a bad review. Sadly B Burton probably got my order as that was the name on the turtlenecks.

I wish I had read these reviews before ordering from Swimsuits for All. I ordered a MAGENTA (hot pink) tankini in August. When I received my order they sent BLACK! I called Customer Service immediately and they emailed me a return label. I brought the item in its original package with the shipping label to my local Mail Copy Store on August 27, 2021 at 6:32pm. The cost of the item was $50.85. They refunded me $10.81 and I have been waiting for the other $40.04. I filed a dispute with my Credit Card company and was told SFA did not receive my returned item. I went back to my local Mail Copy store where I mailed it from (fortunately I made a copy of the label so I had the tracking number) They tracked the item for me and I found out that the package went through my local post office and arrived at the Coppell, TX Distribution Center on Sept 1, 2021 at 12:20pm It was then "tendered to the Returns Agent". I called the Distribution Center and asked what that means. I was told that the company (SFA) hires a private company to pick up items at distribution center. I have chatted 3 times with Swimsuits for All reps, Samantha, Christopher and Amanda. They were not helpful at all. I was told to call "collections". I asked them why "collections" you have my money already. I was on hold for over 20 minutes and when I spoke with Patsy, she had no clue!!! When I told her the package was last seen at distribution center in Coppell, Tx her response was, " we are not located in Coppell, TX, we are in Kentucky!!!! I tried to explain to her but she still didn't get it. I told her it was their job, not mine, to track the package since it was their label that I was sent. This company is a joke. I called again and spoke to another agent who said she was located in the Philippines and I could barely understand her. I asked her where the company was based and she didn't even know that. This company is a joke and I don't know how they have remained in business since 2005. They obviously don't care about good Customer Service. Maybe if we all write to the Pres and VP, they will wake up and properly train their employees. Pres. Moshe Laniado, VP Isaac Ashkenazie 2 Industrial Drive Suite B Keyport, NJ 07735 732-935-0300 (this info is found on the web if you google the company) PLEASE DON'T ORDER FROM THIS COMPANY, THEY TAKE YOUR MONEY AND DON'T GIVE IT BACK!

Bad customer service. Missed the 60 day return window by a few days because I didn’t realize it was only 60 days. They sent the package back a month later with no communication. No reply to several emails. Got ahold of someone in chat and they had no flexibility with the 69 days. Stuck with items I can’t use.

I used to like this company, but they have become horrible. Everything is back ordered. Even though you can order online, you can't cancel an order online. I received the top, but the bottom was still backordered. Then they sent me an email that it would be further delayed by more than a month! I needed the suit for a vacation. The new delivery date is after my vacation will be over. In the meantime, I had returned an item that didn't fit. The item cost over $60, and they refunded only $49. Supposedly they deduct $9.99 when you return something, but the math here doesn't match that claim. I hate this company.

I’ve not received my order and I’m hot mad. I paid for two day shipping. For some reason they assume I was committing fraud and held my order and had me call the fraud department. Now my order is just regular shipping. Which by the reading of the posts on this website, I’ll either get in two months or a year from now or NEVER😩 Gotta go call my credit card company now. Wish me luck 😒

The WORST customer experience I have ever had! I attempted to returned several items - website gave me a return authorization - I mailed back - received an email confirmation that they got my package - then 3 weeks later my entire return package landed on my doorstep! They refused my return because it arrived at their warehouse after to 60 day window (forget about USPS delays) - with NO communication from them! And they're arguing with me on the phone... BEWARE!

If I could have given a negative stars I would have. Took months to receive this order, which was ordered 2 months before my vacation. Went on vacation with my old suits and upon my return disputed the charges with my credit card company. When the order finally arrived I tried to return the unopened package and was denied the return of the items. Never heard from Swimsuits for all till today with is 6 months down the road now and that was in the form of being sent to collection. Would have happily returned the items still in the bag sent or paid it if I had been billed again after I disputed the charges, rather then being sent to collections. I will NEVER use SWIMSUITS FOR ALL again or any of the businesses tied to them again. There are many businesses tied to them FYI. I also feel the reviews are not posted that you submit as I posted a review about their customer service and it was never posted.