Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SWEngines has the largest, most comprehensive database of used engines in the country. Being able to pass on the best pricing as well as the absolute best quality is a huge advantage we offer because of our comprehensive inventory. It doesn't matter if you have an SUV, pickup truck, sports car, or any type of car you can imagine, we have the used engine you need and we can ship it to any state in the US. We don't just claim to be your engine experts, we have well over 27 years of hard earned experience to back that up. If you know exactly what you need or even if you don't have a clue, either way you can consult with anyone on our extremely knowledgable sales staff who are always on call to answer questions. Our priority is you and holding ourselves to a high standard of quality business practices.
SWEngines (swengines.com) has 350 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 256 reviews with 1 star · Clear filters
Received my engine yesterday with a hole in the oil pan and no oil in the engine. Haven't removed it from the crate or even taken the plastic wrap off. Called their customer service department and they said I have to file a warranty claim....for an engine that came damaged. However, I can not file a warranty claim on their site because I haven't activated my warranty, which can only be done after installing it and sending them photos.
By Brett C.
Every review is spot on. This place is a complete scam! Received my engine in decent shape, but upon installation it was bad in less than 200 miles! The website stated my engine had 33,000 miles, which is why I spent more than I would've on others. They must do bearing swaps or some other shady work and ship out. All work was performed by a shop/mechanic and once I submitted a claim, SW engines stopped responding completely for my refund. The shop called a dozen times as well. Once torn down, 2 of the 4 crank bearings were toast. They have 1 number, and 1 number only to call into and was never transferred to a manager. Once they have your money, you're on your own. This place needs to be shut down. I'm out thousands of dollars in labor costs that they also claim to cover.
By Jamison R.
Terrible experience and still going through it. Waited over 10 weeks for a v10 motor, when it finally came while still on the crate I found 5 Exhaust studs are broken, this was existing damage and not caused by shipping as the studs were rusted and have been in this condition for quit some time before the motor was removed from the donor vehicle. I have been on the phone with this company over 17 times with a ridiculous wait time each time. I have submitted the the warranty claim so many times I know it by heart. They claim to not be receiving it, I have also emailed photos and they are claiming not to be receiving it. I will never recommend this company!! Be aware!! My next call is to My attorney as they are committing fraud. They are lying about not receiving the claim information because I have sent it to myself on another email. MY invoice number is 459666 Very Dis satified
By Daniel B.
STAY AWAY. READ REVIEWS. CHECK THE BETTER BUSINESS REVIEWS, THEY HAVE AN "F" RATING. I ORDERED AN ENGINE FROM THEM, THEN READ THE REVIEWS.THEY WERE ALL SO BAD! I THEN CALLED THEM AND SENT AN EMAIL TO CANCEL MY ORDER. ALL OF THIS WAS WITHININ 3 HOURS. THEY DID NOTHING FOR ME AND HAD THE NERVE TO CHARE ME THE 25% RESTOCKING FEE.
By JACK H.
PLEASE READ Do not buy an engine from the place . They led me on for a month to cancel my order and not even tell me. I could go on and on how horrible this place is . Please trust me and do not do business with this company
By Chris M.
bought from swengines , the engines are( NO GOOD) SPENT OVER $ 3,grands on labor, changed 2 engines And car is still un drivable, there should be a way to gather a class action suit For. ALL CUSTOMERS THAT HAVE BEEN SCAMMED !!😡
By Marilyn J.
STAY AWAY!! Baught an engine for my 2012 Mercedes ml 350 engine was garbage upper oil pan leaking and knocking. Spent $3200 to install and now claiming they wont reimburse the labor as states on their website. On top of that they want me to spend more money to remove the POS engine out of my car so they can pick it up which will cost me another $$1000 to do so! It’s a joke! Do not spend even a dollar with this company!
By Ruba I.
Buyer beware!!! These guys are probably the single worst customer service online. Purchased a transmission, had it installed at a local shop, transmission didn't work. Called to get my money back and arrange for them to pick up the faulty transmission & refund my money. I was told they would review the case and it would take a week or two. You have only 3 days from purchase to activate the warranty to make the claim. Called several times and got a hostile and indifferent rep that was very condescending and she put me on hold every time, wait times were up to 21 minutes until they hung up. *Update- REPORTED THEM TO THE FTC AND BBB. GOT MY CASE RESOLVED AND MONEY BACK FROM MY BANK.
By Slick R.
