Very pleased with ordering
Very pleased with ordering, delivery and mattress.
By Stephnie M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
125 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
'SweetNight' is a rapidly growing global mattress, furniture and sleep solutions company bringing high quality sleep related products to the world. With our manufacturing base in Asia, our factories, supplies to the world's largest markets such as North America, Asia, Europe and the Middle East. Our goal is to bring modern solutions to modern sleepers using innovative materials and design to support your sleep.
SweetNight Mattress, Furniture and Sleep Solutions (sweetnight.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
Very pleased with ordering, delivery and mattress.
By Stephnie M.
My husband and I had issues with our mattress that we purchased 3 years ago. I called SweetNights customer service and explained our situation. Representative asked for some information and once submitted I was almost immediately contacted with a resolution. They replaced the mattress with one of my choosing. I have to say the customer service was equal to Amazon. Wonderful Customer Service, delightful interaction, competent staff, excellent communication and totally service oriented.
By Beverly
A great company to deal with and they stand behind there products if you have an issue .Ruthie was great in handling all my needs
By Joe M.
great customer service Although I was initially unhappy with the softness of the mattress I ordered, Sweetnight worked with me to get a replacement at no charge that I am very happy with. Even though I initially purchased through Amazon, contacting customer support was easy and the end result is great.
By Justine M.
This company has amazing customer service. They are kind, quick and listen to your concerns. They hold true on their warranty and are an honesty company! I love my new mattress! It’s so comfortable and I’m so happy with a goodnight sleep!
By Zahra W.
Great products and efficient customer care center
By David Z.
I own two Sweetnight mattresses, both are very good for the price point. Customer service is also good, they were very helpful with an issue that I needed resolved.
By Jeremy R.
Company was prompt about emailing me back to let me know what was needed to complete the process of making it right.
By Amy D.