Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
125 reviews
SweetNight Mattress, Furniture and Sleep SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
'SweetNight' is a rapidly growing global mattress, furniture and sleep solutions company bringing high quality sleep related products to the world. With our manufacturing base in Asia, our factories, supplies to the world's largest markets such as North America, Asia, Europe and the Middle East. Our goal is to bring modern solutions to modern sleepers using innovative materials and design to support your sleep.
SweetNight Mattress, Furniture and Sleep Solutions (sweetnight.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
My experience with SweetNight was outstanding. Customer Service was professional and helpful. Guided me thru returning a duplicate order. And within 2 days I already had a credit on my account. Love my mattress. I give it a 10. Thank you again. Dian in Spokane
By Dian
I really like my mattress. I was looking for a specific size and they had it (full size, must be a cooling mattress with 12 inches or more height) came with some nice pillows. I accidentally ordered 2 and returned process was easy.
By Angelic E.
Good customer service. Ordered the wrong size mattress and Gabrielle helped me in returning it and getting my refund.
By Justin S.
Tracy was wonderful to work with. I needed help returning a mattress that wasn’t the correct size, and she made the whole process so smooth and easy. She was kind, polite, and professional, and I really appreciated how quickly she handled everything. Their products are excellent, and the customer service was equally impressive.
By Anonymous
Awesome Customer service 👏 and I love my mattress. It's firm and comfortable. Thank you SweetNight.
By Cammy S.
Great customer service! Love the mattress! Thank you Sweetnight!
By Bobbie P.
Great customer service!! Ruthie was amazing in helping me get the shipping straight, she answered all my questions, she responded back fast to my email. No issues what so ever. Will definitely order from this company again.
By Ricky P.
I originally purchased a personal (twin-size) Sweetnight mattress and was so impressed with its quality and comfort that I recently decided to upgrade and buy a Queen mattress as well. Both mattresses have been incredibly comfortable and well made — I sleep much better now! I did have a small issue, but Sweetnight’s customer service was excellent: Ruthie was very professional. They were quick to respond, very helpful, and made sure everything was resolved smoothly. Overall, I’m very happy with my purchase and would definitely recommend Sweetnight for their comfort, quality, and great customer support.
By ROGER Q.
