Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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665 reviews
Swap.com - Online Thrift & ConsignmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 453 reviews with 5 stars · Clear filters
I love Swap.com. My orders have arrived fast and the quality of each item is spot on. I can, usually find something for each member of my family and I love that. The staff are awesome. I've had a question in the past & their responses have been pretty quick.
By Kathy
Swap.com is a great online vintage store. Incredible savings, inventory and support service.
By Evelyn B.
Swap.com is awesome! Clothing is always as described & in great condition & their always having some kind of deals saving people even more money!
By Lajean F.
Everything was great! Everything fit well, was in better condition that was hoped for (some brand new!). and I'm so impressed! Have ordered more!
By Cassie S.
I recently decided to take the leap and buy a pair of jeans. I was pleasantly surprised to see them arrive nicely packaged and clean. They were exactly as shown in the pictures. And surprise of all I could zip them up👏🏻 I’ve only ordered a few times from Swap, but so far the sizes are right on. I also order a light knit sweater that also fit and came nicely packaged in a clear bag. Give it a try, I know you will like it and you don’t have to spend $100 to get a nice outfit!
By Dido
Very pleased with my purchases from Swap. Merchandise was good quality and fits well. Arrived promptly in clean condition.
By jeri F.
Name brand clothes for garage sale prices, and 2-3wks shipping is more than enough to get me coming back!
By Amanda S.
Great finds and kept most items! I always order a bit more than I need just in case something doesn't fit/suit me, but I usually keep most of the items I order. I get really excited to get the box and see how everything looks in person. And returns are super easy.
By LMC
