Exceptional quality!
Exceptional quality!
By Mary
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
665 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 453 reviews with 5 stars · Clear filters
Exceptional quality!
By Mary
I was impressed by the quality of the items I received. The shipping was fast and efficient.
By Lanette D.
Quality Products At reasonable prices. Fast shipping. Will buy again.
By Sherry R.
Good site. Ordered some dresses for my daughter who lives in US. Products delivered properly. She sent me pics today, Good products.
By Nathanel M.
I have bought several times on swap.com and have never had a problem even when the purchase wasn’t exactly what I expected. The problem was resolved with great satisfaction. I would recommend to anyone that is looking to expand their wardrobe to take a look, buy it and if your not happy, let them know and they will help you make it right.
By Leticia L.
I bought 5 blouses for a total of $35 which included shipping. I kept 3 of the blouses because 2 were too tight in the bust. I appreciate Swap.com because of their 100% guarantee return policy. The experience I have had with previous secondhand clothing company's there was a "no return" policy. I was so enthralled with my experience; I told a half dozen women of my great find!
By Gretchen Van Z.
I ordered used boots. They sent new boots. With a ten dollar discount. What a pleasant surprise!
By Video A.
I love Swap, I just got a few really nice shirts and a spring sweater on swap for great prices. When the came they were all very nice and in great condition, I have also brought shoes recently form them new in the box at great prices also
By Jean