Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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665 reviews
Swap.com - Online Thrift & ConsignmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 453 reviews with 5 stars · Clear filters
Swap is a great online thrift resource. I love their selection. I'm impressed with the ease of navigating their website as well as the careful packaging of products for shipment. Can't wait to shop with Swap again soon!
By Sulema D.
No joke, Swap is the best online shopping experience I've ever had. I love being able to help the environment by using second hand clothing, and the website is so diverse, easy to navigate, and size inclusive. I feel like the pricing is incredibly fair, and close to what I would pay in a lot of thrift stores around town. Heck, sometimes the pricing is even better! I guarantee I'll be buying from them again in the future.
By Kate B.
Swap.com is absolutely fabulous! Very nice mostly name brand clothing that is very clean and so economical! I will buy from them often .
By VICKIE R.
I love this company. The clothing I got looked brand new. I will be shopping again soon. And I look forward to getting on as a premier salesman as well.
By Melanie S.
I really like swap.com. there is so much to choose from. I ordered 8 items at a great price. Shipping was fast, everything was in really good condition, individually wrapped, accurate sizes I ordered and honestly I could not tell they were used clothes at all. I would definetly recommend swap.com. I will be ordering from there again very soon.
By Holly G.
I love this site. I get so many compliments on my clothes and I always tell people to check them out!
By Sherry N.
Bought a large number of items here a swap.com was very pleased with each item. Quality and price is unbeatable.
By Angela B.
swap.com sells great clothing alot of it is brand new with tags or in as new condition everything is as advertised I love to shop at swap.com
By Jean S.
