Excellent pricing
Swap has excellent pricing and the quality of the clothing is nice. They have a good return policy which is important when ordering clothes you cannot try on.
By Ginger B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
665 reviews
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We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 453 reviews with 5 stars · Clear filters
Swap has excellent pricing and the quality of the clothing is nice. They have a good return policy which is important when ordering clothes you cannot try on.
By Ginger B.
Buying second hand is helping the planet, also you get great clothes and even better prices, always as advertised, why not buying all my clothes in swap?
By Alan Jiménez M.
This is the third review I have given but I really don't mind because I was so delighted with the packaging and pristine condition of the items received. The name brand items at such an affordable price was a plus as well as the super helpful customer service. Thanks Swap.com for such a pleasant shopping experience!
By Deborah W.
I Iove this place and their prices. I’ve lost alot of weight and without them I don’t know what I’d be wearing right now so very greatful
By Stacy W.
This was my second shopping experience with swap, and it was even more stellar than the first!
By Cynthia P.
So happy to have discovered Swap.com through Groupon.
By Brenda B.
The clothes are great, name brand, and nice condition. I love shopping at Swap.com.
By Lawrence
Amazing quality and even better prices for many orders I've places. Highly recommend!
By mj