Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
5 reviews
SwagprintSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swagprint.com is a custom promotional products supplier based in Stafford, Texas, serving businesses, schools, nonprofits, and event organizers across all 50 states. We specialize in custom wristbands, custom lanyards, tote bags, can coolers, temporary tattoos, buttons, stickers, patches, custom apparel, and tech accessories — plus print services for business cards, flyers, brochures, and custom packaging.For over 10 years, Swagprint.com has helped organizations bring their brand, message, or cause to life through high-quality custom products. What started as an affordable custom wristband company has grown into one of the most established names in the promotional products industry, ranked #31 on the Inc. 500 list of fastest-growing private companies in America.We're known for three things: quality, speed, and transparency. Every order is produced using eco-friendly materials and modern printing processes that deliver vibrant color, sharp detail, and durable results. We offer free shipping and rush production for tight deadlines. Every customer receives a free digital proof before paying — simply choose the "See Design, Pay Later" option at checkout. Proofs are sent within 2–4 hours.Customer support is available 24/7, and our rewards program gives 5% back on eligible orders. From school fundraisers and awareness campaigns to corporate events and team giveaways, Swagprint.com is the partner thousands of organizations trust for custom promotional products that get noticed.Specialties: Custom wristbands, custom lanyards, custom tote bags, custom apparel, promotional printingReady for a quote? Visit Swagprint.com or contact our team — we'll get you a free digital proof within hours.
Swagprint (swagprint.com) has 5 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
5 approved reviews, newest moderated first
Scam. The address listed in Sugar Land, Texas is a UPS store. The address in Stafford, Tx for their warehouse has no listing for them. They reported a UPS shipping delay from CHINA! Need to due better due diligent to avoid this scam. Requested a refund. They also have the same address for CustomLanyards.net!
By Mike
TERRIBLE CUSTOMER SERVICES. EVERYTHING I ORDERED WAS WRONG AND LATE. STAY FAR AWAY.
By Samantha K.
It will take over a month from the date I approved the artwork for hats for them to go through production and be delivered. I never heard of such a bad turn around time. And it's not even a large order, it's only 48 hats. I will NOT be ordering from Swag Print again. Hopefully I will still get the order, I have to wait 2 more weeks! But I have received orders much faster from other vendors. SwagPrint is a no.
By Dawn Michelle L.
Response from Swagprint· Jul 15, 2026
We're truly sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the experience we want our customers to have. If you're willing, could you please share your order number with us? We'd like to review your order, understand what caused the delay, and see if there's anything we can do to help. We appreciate your feedback, as it helps us improve our service, and we hope you'll give us the opportunity to make this right.
DO NOT BUY FROM THIS COMPANY! Ordered custom coasters in April for bday party, paid for expedited shipping and the next day they say items won’t be delivered in time. I immediately cancelled order. It is now June 18 and I am still waiting on my $170 refund. I’ve called multiple times getting different stories.
By Jan K.
Response from Swagprint· Jul 15, 2026
We're very sorry to hear about your experience and understand how frustrating this situation must have been, especially after canceling your order and waiting so long for your refund. We'd like the opportunity to look into this and help resolve it. Could you please reply with your order number? We'll review your case, check the status of your refund, and do our best to get this sorted out as quickly as possible. We appreciate you bringing this to our attention and hope we can make things right.
I strongly advise anyone considering Swagprint.com to look elsewhere. My experience has been a complete disaster from start to finish. After placing an order, the delivery date was changed on me three separate times. To make matters worse, they had the audacity to raise the price on my order four different times after the initial agreement. Despite my best efforts to resolve this through multiple phone calls and endless emails, the company ultimately failed to deliver the product at all. This has been an absolute waste of time and resources for my business. They are unreliable and their communication is abysmal. Save yourself the headache and run away from this company unless you enjoy wasting your time and being overcharged for products you’ll never receive
By Omar Y.
