Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
628 reviews
Sur La TableSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 402 reviews with 5 stars · Clear filters
I spoke to Chris today to get help with my order. He took care of me within a few seconds and I was on my way. Thank you, Chris.
By Jim
Response from Sur La Table· Sep 28, 2022
Jim, Thank you so much for sharing your experience with Chris !!Thank you for being a Sur La Table Customer !
Chris was very kind and concise when refunding my order so I could easily change my cooking class date. Thanks Chris!
By Jackie
Response from Sur La Table· Sep 27, 2022
Jackie - thanks for sharing information about your call to customer service. Happy cooking in your new class!
Jose was very helpful and personable and knowledgeable.
By Kathy
Response from Sur La Table· Sep 26, 2022
Kathy, So happy you had such a wonderful experience with Jose ! We appreciate your being a Sur La Table customer !
There was a mix up with my delivery but Abel was "able" to straighten it out quickly and efficiently.
By Anne S.
Response from Sur La Table· Sep 25, 2022
Anne, Thank you so much for sharing your 5 Star interaction with Abel !!
I saw a toaster offered at another store for $40 less than the price on Sur La Table and other websites. Sur La Table matched this price.Hoping it’s as good as it looks and sounds.
By Michele M.
Response from Sur La Table· Sep 25, 2022
Hi Michele, I am happy we were able to price match the toaster for you !! I hope you enjoy your toaster once you receive and are able to use it ! Thank you for shopping with us !
Yasser was extremely helpful in processing my exchange of a damaged item. Thank you!
By Jennifer L.
Chris did a great job for me. Friendly, responsive and quick!
By Anna
Response from Sur La Table· Sep 24, 2022
Hi Anna, Thanks for sharing your experience with us and for shopping at Sur La Table!
I could not complete on line order. Christopher not only completed my order, he was proficient, professional and truly listened to me! He also explained putting recording on hold while I gave my credit card info - first time I ever experienced this and I wish all companies would copy your lead to help decrease consumer fraud. First time ordering on line (fix the technical problems) and much nicer than traveling to a store!
By sheila B.
Response from Sur La Table· Sep 23, 2022
Hi Sheila, we are so glad we were able to assist in placing your order. We appreciate your feedback about your experience. Thank you for choosing Sur La Table!
