Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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628 reviews
Sur La TableSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Christopher at Sur La Table customer service was so helpful and gracious during my call trying to navigate a cooking class confirmation. His follow through with requested adjustments was great, too. Thank you!
By Sumitra
Response from Sur La Table· Oct 25, 2022
Hello! Thank you for sharing your experience with us. Enjoy your class!
Daemon made my return very easy. He was very kind and knowledgeable. I cancelled my order before it shipped, but it was send anyway from Zwilling resulting in me paying for the return shipping.
By Jo R.
I was excited when the delivery truck pulled up and left my much-anticipated box of Bistro dishware—but then was quickly disheartened when I heard a loose rattling. Some broken dinner plates. But Daemon kindly came to the rescue to initiate replacements. Much appreciated. Good customer service.
By Ann
Response from Sur La Table· Oct 23, 2022
Ann, Thank you for sharing your experience with us !! I hope you enjoy your new Bistro dish set !
Sebastian at Sur La Table | Customer Service was so helpful and respectful and did a great assisting on my over the phone purchase. thank you so much .
By sahar
Response from Sur La Table· Oct 22, 2022
Hello! Thank you for sharing these comments! We appreciate your support.
Chris was very helpful answering all my questions and helping to place my order!
By Ray B.
Response from Sur La Table· Oct 22, 2022
Ray, thank you for shopping with Sur La Table! We appreciate hearing from our customers.
Sebastian had a pleasant & very service oriented & helpful attitude. After a busy & hectic week, he made things easy & simple.
By Carla B.
Response from Sur La Table· Oct 22, 2022
Carla, thank you for sharing your experience and for shopping with Sur La Table!
Heidy was very helpful and very thorough regarding my transactions. She went over all the details explicitly to make sure everything was accurate. She was friendly and anxious to assist.
By Don T.
Response from Sur La Table· Oct 22, 2022
Don, We are extremely happy to know about your five star experience. Thank you for shopping with Sur La Table!
Please as at and helpful staff. Daemon
By michael B.
Response from Sur La Table· Oct 21, 2022
Hi Michael, Thanks for sharing feedback. You put a big smile on our faces!
