Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
SupportwaveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 186 reviews with 5 stars · Clear filters
Thoughtful and kindly engineers and very efficient
By Susan Stedman J.
Response from Supportwave· Oct 26, 2022
Hi Susan, thank you so much for taking the time to leave a review. We are here for you whenever you need help with your tech. Keep well,Caitlin
Internet wasn't working. Problem with IP configuration. Great service and problem fixed.
By Bruno F.
Response from Supportwave· Oct 16, 2022
Hi Bruno, great to hear we got issue resolved. Thanks for taking the time to leave a review, we appreciate it. Keep well, Caitlin
great app and experience Saved me quickly! Faster than it would have been to drive to a technician and back!
By Christopher K.
Response from Supportwave· Oct 14, 2022
That's great to hear! Thank you for posting a review, I will pass this onto our Nerd too :)
Excellent service. Very pleased with the ease with which I was able to solve my problem. The tech support was seamless - very polite and professional. Having booked a home visit the ‘techie’ called me to discuss the problem and we arranged a mutual time for the visit. The job was completed with absolute satisfaction. Thank you.
By Vivien A.
Response from Supportwave· Oct 14, 2022
Thank you so much for the kind review! Our technicians always do their best to give great service and reviews like this go a long way for the team :) Thanks again!!
All around great experience because of Vincent. He was polite, patient and more than accommodating of all our requests. Very, very satisfied customer.
By Lisa N.
Response from Supportwave· Oct 9, 2022
Hey Lisa, thank you so much for your feedback. We will be sure to let Vincent know he did an awesome job. Keep well, Caitlin
I am not a nerd, so using this app was a god send. Glenn was very efficient and soon found the problem, would highly recommend if u are like me and not a nerd it really is money well spent.
By dianne N.
Response from Supportwave· Oct 6, 2022
Hi Dianne, thanks so much for your feedback. We are here for you whenever you need us! Have a great day, Caitlin
Thanks! Great service!
By Nick B.
Response from Supportwave· Oct 5, 2022
Hi Nick, thank you so much for your feedback. We really appreciate you taking the time to leave a review. Keep well,Caitlin
Excellent service. Was nervous about paying up front for service but tech was very responsive and in person support completed very quickly
By Evie C.
Response from Supportwave· Oct 4, 2022
Hi Evie, thank you so much for leaving a review. We appreciate it! We are here whenever you need help with your tech. Keep well, Caitlin
