Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
SupportwaveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 186 reviews with 5 stars · Clear filters
Volkan S. went above and beyond and was really kind and helpful!
By Molly C.
Response from Supportwave· Feb 27, 2023
Hi Molly, than you for taking the time to leave a review! Did you know, that you can add Volkan to your ' favourites' and book him directly next time. Have a great day, Caitlin
Amazing service very professional
By Mr M.
Response from Supportwave· Feb 21, 2023
Thank you for your feedback! We are here for you whenever you need us. Keep well, Caitlin
Mensah is an exceptional technician who solved all of my computer issues with ease. He is knowledgeable, friendly, and efficient. I highly recommend him for any computer-related problems. Thank you, Mensah, for your excellent service!
By ADEBOLA O.
Response from Supportwave· Feb 16, 2023
Thanks for the review Adebola. We appreciate it! Be sure to add Mensah to your favorites, this will mean you can book her directly for jobs in the future. Keep well,Caitlin
Aaron H. tried really hard to identify and fix the issue. Many thanks.
By Dale
Response from Supportwave· Feb 13, 2023
Hey Dale, thanks so much for taking the time to leave a review. We appreciate it. We are here whenever you need us. Keep well, Caitlin
Mensah stuck with me through a very tough fix, and I appreciate it so much. Our football party is saved!
By Cha C.
Response from Supportwave· Feb 13, 2023
Hi Cha, thank you so much for taking the time to leave a review. We will be sure to let Mensah know she did a great job. Be sure to 'favourite' her on your account so that you can rebook her directly next time. Keep well, Caitlin
I had an amazing experience with Mensah. The technician was extremely knowledgeable and patient, walking me through the steps to solve my computer problem. I was impressed with their professionalism and attention to detail, and the issue was resolved quickly and efficiently. I highly recommend this service to anyone in need of technical support. Thank you for the 5-star service!
By Keaton F.
Response from Supportwave· Feb 13, 2023
Hi Keaton, thanks for the brilliant review. We will be sure to let Mensah know she did an excellent job. NerdApp is here whenever you need help with your tech. Warm Regards, Caitlin
Mensah was my technical expert today, very patient and understanding and he tried so many things until he found what needed to be done and yey! it finally worked. Saved my life, so to speak. I am so grateful for the help rendered!
By Enkay
Response from Supportwave· Feb 13, 2023
Hi Enkay, thank you for taking the time to leave a review. We will be sure to let Mensah know she did an excellent job. We are here for you whenever you need help with your devices. Kind Regards, Caitlin
Trustworthy, easily accessible and very knowledgeable - resolved all queries. Very Happy.
By Liz
Response from Supportwave· Feb 2, 2023
Hi Liz, thank you so much for taking the time to leave a review. We appreciate it and are here for you whenever you need help with your tech. Keep well, Caitlin
