Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
It was super simple and everything I needed
By Elizabeth C.
Response from Support Pets· Oct 13, 2025
Hi there! That's great to hear. A fast, easy and reliable service to help those in need, is our goal. Thanks for trusting and choosing us
The ease and stress free ability to get the certification was amazing
By Mario
Response from Support Pets· Oct 13, 2025
Awesome. That's our goal! A fast, easy and reliable service. Thanks for trusting and choosing us
Very smooth process !
By Manuel S.
Response from Support Pets· Oct 13, 2025
We are glad to hear that! Thanks for your review and support
I'm moving from a house to an n apartment and I needed an ESA ASAP. I applied for the letter on Monday morning and received the letter in the evening. Their customer service is top notch. They have been quick to respond and they kept me updated every step of the way. I wish I could give them a million stars because they deserve it. THANK YOU, Support Pets for your great service. Me and Maynard can't thank you enough!
By Christine G.
Response from Support Pets· Oct 13, 2025
That’s such a heartwarming message — thank you so much! We’re so happy to hear you and Maynard had a smooth experience and that our team could help you so quickly. Enjoy life to the fullest with your ESA Wishing you both the best in your new home!
Fast and easy to apply
By Michelle P.
Response from Support Pets· Oct 13, 2025
Hi there! That's awesome to hear. That's our goal: A fast, easy and reliable service to help those in need Thanks for trusting and choosing us
I bypassed the “expedite process” because I originally didn’t need it but then something happened and I had to move faster than expected, and you guys helped me get the documents I needed in less than 24 hours and I super appreciate that.
By April L.
Response from Support Pets· Oct 13, 2025
Hi there! That’s wonderful to hear! We’re so glad our team was able to assist you quickly when your plans changed. Thank you for sharing your experience and for trusting us to help — we’re always here whenever you need support.
The paper work was fast in a short amount of time.
By Teresa C.
Response from Support Pets· Oct 13, 2025
That's our goal! A fast, easy and reliable service. Thanks for trusting and choosing us
The workers they helped me in everything to help me with my dog
By William C.
Response from Support Pets· Oct 13, 2025
Awesome! Enjoy life to the fullest with your ESAs Thanks for trusting and choosing us
