Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
I am totally happy with my experience here with ESA. Anyone that has helped me has been wonderful! The Dr. sent a letter that was all very true and I felt this is a real company and not one of those companies that take advantage of people. Thank you for the wonderful experience and I look forward to dealing with ESA.
By Tammy J.
Response from Support Pets· Aug 3, 2022
Thank you for your kind words and support, we're glad to have been of assistance!
I was very please with the service, the process was just as they informed me. I wish I would have done this sooner.
By Andrea S.
Response from Support Pets· Aug 4, 2022
Thank you for choosing Support Pets, and for your kind words. We're glad to hear that you found the process easy and that you're pleased with our service. Thank you for recommending us, and we hope to continue providing excellent care for your pet.
My puppy was only 8 weeks old and 4 lbs when I got her. I need a support dog for anxiety and panic attacks. Having her as a puppy will allow us to bond together over years. She has already had a calming effect on me. The process of obtaining the official and legal documentation for an Emotional Support Animal (ESA) was swift and simple. Now that I have the certification documents, I can live anywhere and take her anywhere I need to. Thank you SupportPets.com for making this process so easy!
By PJ
Response from Support Pets· Aug 4, 2022
Thank you for your kind words, we're glad that we could help make obtaining your ESA certification documents easy. We hope your pup brings you many years of comfort and support!
This was the best thing I have ever done for myself and Sadie. Quick and easy process.
By penny B.
Response from Support Pets· Aug 3, 2022
We are so glad to hear that! Enjoy the best times with your ESA! Thank you for trusting and choosing us!
I received my paperwork about 48hrs after I applied. Very understanding people, friendly, and fun to talk to. Now just to find a dog!
By Debby Y.
Response from Support Pets· Aug 4, 2022
Thanks for trusting and choosing us! Enjoy!
Great service and attention to individuals and their pets
By Isaac G.
Response from Support Pets· Aug 3, 2022
Thank you for your review! That's our aim, your satisfaction means the world to us. Thanks for trusting and choosing us!
There customer service is extremely helpful, fast responding, and efficient. They helped me when my apartment complex needed doctor verification as to why I needed 2 ESA pets. They let me add an additional pet with ease as well. Amazing experience. Thank you so much!
By Janari O.
Response from Support Pets· Aug 3, 2022
We thank you for your kind comment. It is a pleasure to have you as a customer and we wish you the best! Thanks for choosing us!
Your process is simple and easy to follow! Thank you for establishing an amazing service.
By Victore P.
Response from Support Pets· Aug 3, 2022
The aim is to make it as easy as possible, and we're happy to know that we're achieving that goal. Thank you for your kind comment and for choosing us!
