Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
I have been pleasantly surprised & grateful for all the help from customer service to get my documents!!! Thank you !!!!
By Yvette
Response from Support Pets· Dec 9, 2022
Hi! Thank you, it is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets. Happy Holidays!
I had to move unexpectedly, and it was difficult finding any place that would accept my Pit Bull. A few apartments mentioned they would take her as long as she had paperwork showing that she was an emotional support animal. I was still concerned however that I would have difficulty setting up a doctors appointment in the short time I had to find an apartment. Thankfully I found supportpets.com, and was able to get my pup registered as a support animal in about 48 hours. There were just a few, simple, direct questions for me to answer, and then a day or two later I received a very professional looking letter through email from a doctor in my area. Once I got that letter, it literally made every apartment available to me and my Pit Bull by law. I am beyond grateful, and can say that supportpets.com was absolutely wonderful, and worth every penny. It would have been worth the money just to be able to have my dog with me, but on top of that, my apartment cannot charge me a pet deposit, or additional monthly rent for her. Ultimately, having her registered as an ESA will actually save me money. Thank you. Thank you. Thank you.
By Jeff M.
Response from Support Pets· Dec 4, 2022
Hi! Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance in making your dream into a reality of having a meaningful life with your ESA, thank you for your trust, and for choosing our company for your ESA needs.
so proud of Otis in his vest.
By Kathryn R.
Response from Support Pets· Dec 4, 2022
Hi! We're glad that you are enjoying our services, thank you for trusting our company for your ESA needs. And we're hoping that our partnership will last long.
Very easy and fast they seem to be u freestanding of your situations
By Briana A.
Response from Support Pets· Dec 3, 2022
Hi! Providing excellent service is what we do best, and we know that nothing can be more comforting than having our ESA around, and it's our pleasure to be of assistance in making that happen, thank you for trusting us.
Being able to have a piece of mind that my fur babies can always be with me no matter where I'm at. Thank u so much support pets y'all r super amazing 👏 💖 💗.
By Marilyn B.
Response from Support Pets· Dec 3, 2022
Hi! Nothing can ease our anxiety but having our ESA around, we are glad that we can be of assistance. Thank you for trusting Support Pets with your ESA needs, and we are looking forward to a longer partnership with you.
You got me the paperwork I needed to keep my baby and my apartment.
By Stacey S.
Response from Support Pets· Dec 3, 2022
Hi! It is our pleasure to be of assistance, thank you for trusting us with your ESA needs.
Amazing! I always refer you guys to my friends
By Bianca
Response from Support Pets· Dec 3, 2022
Hi! Thank you for your kindness, and we appreciate the referrals. We're glad that Support Pets can be of great service to you.
nice experience
By Jesus G.
Response from Support Pets· Dec 3, 2022
Hi! Thank you for your feedback, it is our pleasure. We're glad that we can provide reliable service to you.
