Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
Very quick process and was able to move with my pets!! Highly recommend.
By Sarah
Response from Support Pets· Aug 13, 2023
Hello there! Thank you so much for your positive review and feedback! We are glad to hear that we met your expectations. That's our goal, a fast, safe and professional service! Enjoy every second with your ESA. Thanks for trusting and choosing us
They were honest! We got both of our dogs certified and received our packages in a timely manner. Thank you!
By Ashley M.
Response from Support Pets· Aug 13, 2023
Thank you for your kind words! We're delighted to have been able to assist you in getting your dogs certified. If you ever need further assistance or have any questions, feel free to reach out. Thanks for trusting and choosing us
Easy process. I was approved quickly and got my documents along with some cards to present if anyone asks. My only downside is that the merchandise you can get like a harness or leash are hard to find on this website. I ended up going elsewhere to purchase that.
By Mary R.
Response from Support Pets· Aug 13, 2023
Hello! Thanks for your review and feedback! We're glad to hear that the approval process was easy and quick for you, and that you received your documents and ID card. Whenever you can't find a product or need assistance, please contact our customer support or social media and a representative will assist you with everything you need. We're always looking to improve, and we'll take your comments into consideration. If you have any questions or need assistance in the future, feel free to reach out. Thank you for using our service!
Getting the ESA license for my pets was a simple process and took no time at all. You answer a few questions to determine how your pet(s) have become ESA to you. After I was approved, I received my documents instantly. I'm very happy with the service, and I look forward to taking my cats with me when I travel. If you are a renter and are paying lots of fees to have your pets, once you get this for your pets, you can provide the documents to your property management company and they will remove the monthly fee.
By Latoya H.
Response from Support Pets· Aug 13, 2023
Hello there! Thank you for your positive feedback! We're thrilled that the process was smooth for you and that you're happy with our service. If you ever need assistance in the future or have questions, don't hesitate to reach out. Safe travels with your cats!
Thank you so much!
By Heathervey
Response from Support Pets· Aug 11, 2023
Hello there! Thank you so much for your review! It is our pleasure to be of assistance. Thanks for trusting and choosing us for your ESA needs
Absolutely amazing! Fast and easy to complete!
By Lea M.
Response from Support Pets· Aug 11, 2023
Hello there! Thank you so much for your review! That's our goal. To provide a fast, easy and safe service! Enjoy!
The Company was very responsive and quick in getting my Doctor approval letter. I like the ESA card that fits in my wallet showing Jack as my SUPPORT PET.
By Jason R.
Response from Support Pets· Aug 11, 2023
Hello there! Thank you so much for your review! That's our goal. To provide a fast, easy and safe service! Enjoy every second with your ESA! Thanks for trusting and choosing us
I this was fast and so convenient for me. I love how they provide everything that I needed for my Pet! Definitely would recommend them. His vest fit perfect and the fact the provided his ESA card was amazing. Thank you so much. I am so blessed to take my baby everywhere now.
By Christy L.
Response from Support Pets· Aug 4, 2023
Hello! We're thrilled to hear that our service was fast and convenient for you. Providing everything you needed for your pet's comfort is our goal. Enjoy every second with your ESA!
