Easy to work through process
Great response time and efficient
By Lynette C.
Response from Support Pets· Dec 3, 2024
Awesome! That's our goal, a stress-free experience. Enjoy every second with your ESA Thanks for trusting and choosing us
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
Great response time and efficient
By Lynette C.
Response from Support Pets· Dec 3, 2024
Awesome! That's our goal, a stress-free experience. Enjoy every second with your ESA Thanks for trusting and choosing us
Would highly recommend
By Regina K.
Response from Support Pets· Dec 3, 2024
Thanks for your support and recommendation! Enjoy it to the fullest with your ESA! Thanks for trusting and choosing us
Got me everything I needed, even when extra steps were required to deal with rental slumlords
By Nicholas K.
Response from Support Pets· Dec 2, 2024
Hi there! Thanks for your review and support! We're glad to hear that we were able to assist you. Enjoy every second with your ESA, stress-free! Thanks for trusting and choosing us
I received everything but they misspelled my dog’s bread, I talk to someone that told me they will be contacting me soon and I have not heard back! My dog’s breed is Pit Mix all the documents say Por Mix! I need this to be corrected as soon as possible.
By Karen C.
Response from Support Pets· Dec 2, 2024
Hi there! Just to clarify, the name of the pet and the breed is typed by the customer themselves. But our customer support team can 100% assist you with that. We apologize for any inconveniences and we grant you that our customer support team will correct your documentation. Feel free to contact us anytime via email at [email protected], or use the "chat" feature on our website for immediate assistance. We're here to help, and we truly appreciate your trust in us. Count on us, we’ve got you covered
I had a few hiccups but the staff was very helpful and polite. They handled it so fast too they took a lot of worry off my shoulders. My dog scrappy means the world to me
By Balen R.
Response from Support Pets· Dec 2, 2024
Hi there! Thank you so much for your kind words! We're so glad to hear that our team could help ease your worries and take good care of you. Scrappy is lucky to have such a caring owner! If you ever need anything, we're always here for you both. Thanks for trusting and choosing us
Good and very easy
By Brownie
Response from Support Pets· Dec 2, 2024
That's our goal! A fast, safe and easy service! Enjoy every second with your ESA Thanks for trusting and choosing us
It was great, and I got my letter very fast.
By Rocio S.
Response from Support Pets· Dec 2, 2024
Awesome! That's our goal, a fast, easy and safe service! Enjoy it to the fullest with your ESA Thanks for trusting and choosing us
Thank you! I appreciate this service provided!
By Alicea
Response from Support Pets· Dec 2, 2024
It is our pleasure to assist! Enjoy it to the fullest with your ESA