Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,780 reviews with 5 stars · Clear filters
Speedy, simple, on time. You guys do a excellent job explaining how to use the documents.
By Ashley F.
Response from Support Pets· Dec 30, 2024
Awesome! That's our goal, a fast, easy and safe service to help those in need! Enjoy life to the fullest with your ESA Thanks for trusting and choosing us
Great experience would recommend to anyone overall the company is a great company
By Neka C.
Response from Support Pets· Dec 30, 2024
Thanks for your review and recommendation! Count on us!
Will I recieve it in the mail
By Yvette Y.
Response from Support Pets· Dec 30, 2024
Hi there! Thanks for your review! We have many different items and bundles. The ESA letter is sent via e-mail within 48 hours from the purchase. Physical items might take from 3 to 5 weeks to arrive, depending on the shipping company. Thank you
Thank you for everything!!
By Ca
Response from Support Pets· Dec 30, 2024
It is our pleasure to assist! Enjoy!
Quick and easy and very informative
By Alicia H.
Response from Support Pets· Dec 30, 2024
Awesome! That's our goal, a fast, easy and safe service to help those in need! Enjoy life to the fullest with your ESA Thanks for trusting and choosing us
Easy hassle free
By customer
Response from Support Pets· Dec 30, 2024
Hi there! Thanks for your review, it means a lot to us! We will always be here, to provide a safe and stress-free service Thank you for your support!
When I first went to the website and read the reviews and experiences form other owners in need of a licensed and legal doctor & facility I decided to give it a try. The process was quick and the was minimal wait time to get an approval. So far everything is working great and Destini goes where I go. I haven't tried flying with her just yet, but I'm hoping that goes well also.
By Stephen H.
Response from Support Pets· Dec 30, 2024
Thank you for sharing your experience! We’re so glad to hear the process was quick and seamless for you and Destini. It’s wonderful that everything is working well so far. If you ever need assistance, we’re here to help! Thank you
Timing, easiness it's been wonderful
By Jae
Response from Support Pets· Dec 30, 2024
Awesome! Thanks for your support! Enjoy the best times with your ESA
