Superior Hair Extensions GlobalReviews of superiorhairextensions.com

Response from Superior Hair Extensions Global· Aug 19, 2024

Hii Neela, Thank you for your feedback. I’m sorry to hear that the return shipping is costing more than expected. We haven’t had this issue before, so it may mean the courier company you chose was charging higher rates. Happy for you to reach out to us via email to see how the team can help! Thanks, Superior Hair

Response from Superior Hair Extensions Global· Aug 19, 2024

Hii Felicia, Thanks for your feedback, and I’m sorry to hear the color didn’t match. Like most companies, we do ask customers to cover return shipping, but we’re happy to cover the cost of sending the exchange back to you. We do need to receive the original product before sending out a replacement. Please reach out, and we're happy to see how we can help, Thanks, Superior Hair

Response from Superior Hair Extensions Global· May 8, 2024

Hi Rachel, Thanks for your review, we appreciate your feedback and would encourage you to email us back as soon as possible as we have tried to reach out a few times in regards to your purchase! This is our first time receiving this feedback on this product in particular and we would love to help with having it returned or looked into further, Thanks, Superior Hair

Response from Superior Hair Extensions Global· Jan 4, 2024

Hi Charlotte, Thanks for your review, it saddens us to hear this as this is not feedback we receive everyday. We are always open to customer feedback but in regards to your order, you ordered one of our most popular shades, this shade has completely sold out and we are yet to receive similar feedback like yours. We would love the chance to hear from you and see how we can improve our services. I have reached out a few times but I am yet to hear from you, please get back to me on [email protected] with some images if you can, so we can look into this for you! We are committed to resolving this issue, Thanks, Superior Hair Team X

Response from Superior Hair Extensions Global· Jul 30, 2025

Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛

Response from Superior Hair Extensions Global· Jul 30, 2025

Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛

Response from Superior Hair Extensions Global· Jul 30, 2025

Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛