Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8 reviews
SunwarriorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunwarrior is here for every step of your health and fitness journey. We believe the answers to optimal health are found in nature. Our vision is to create plant-based supplements that taste better and are healthier so that we can accomplish our mission to help you be your best self, performing at your optimum and living your best life. We do this by offering clean, high-quality, plant-based ingredients from nature.We are USA-made using quality ingredients, sourced from all over the world and we manufacture our own products in Southern Utah so that we stay in charge of quality. With science-backed bio-technologies, Sunwarrior feels more confident than ever in our mission to nourish & transform the planet, one individual at a time, by providing the highest quality, clean, affordable, plant-based nutrition and education. It’s who we are.
Sunwarrior (sunwarrior.com) has 8 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
8 approved reviews, newest moderated first
I ordered the Peach Creatine gummies. They taste great. It's hard to stop at three. The texture is a bit grainy but I like it that way. It's more interesting to eat. I think I get an energy boost after eating them, so I'm going to keep taking them. I'm glad I like them. I ordered two bags. They taste better than other gummies I've ordered and they don't stick together like other brands do. I like them.
By Barbara
Love the product (creatinine) and Sharon was great on helping me out! Alexina
By Alexina
I love the peanut butter chocolate! It's my favorite protein out there!
By Amanda
As a vegan, I ensure daily protein with Sunwarrior powders. Usually consume Warrior Blend chocolate, but just recently added unflavored Collagen Peptides to my routine. Since I started using the latter (within last 2 months) I have purchased 2 times, both from the same local store within 2 weeks of each other. Both have differing nutritional labels, different ingredients, missing information and/or inconsistent dosing. There is no amino acid profile on the label, which is the building block of collagen! One states 2 scoops (33g) and the other 1 scoop (33g). Who let that pass to production? When I called I was treated condescendingly by a female with a robotic firing of questions, that didn’t listen, dismissing my concerns. She questioned where I purchased it stating that it could be from an unauthorized seller. When she confirmed it was an authorized seller, she still dismissed any possibility that they mislabeled the products. I gave lot numbers (both were made within 6 months of each other), She said she would get back to me within a half hour after doing her own research, yet never returned my call. I also called a week ago looking for the heavy metal testing for the Warrior Blend and no one returned my call. Seems like no one cares. I now question the quality and safety of their products and the lack of attention to product detail before it lands on the store shelves. Very disappointed.
By S R.
Response from Sunwarrior· Feb 27, 2026
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry to hear about the frustration and disappointment this situation has caused you. Your concerns about product labeling, dosing inconsistencies, ingredient information, and our customer support experience are all incredibly important, and you deserved a much better interaction than what you described. We take accuracy of nutritional labels and product safety very seriously, and the discrepancies you encountered should never have made their way to the shelves without clear, consistent information. We appreciate you bringing this to our attention. It’s also concerning to hear that your call was not handled with the care, patience, and follow‑through you should expect from us. You should never feel dismissed or talked over when raising a valid concern, and we sincerely apologize for not returning your call as promised. This is not the standard of service we aim to provide. We want to ensure we fully address the issues you’ve raised. If you’re open to it, we would appreciate another chance to speak with you directly so we can look into the labeling discrepancies, provide information, and make this right. Please reach out to us at 8885403667 and reference this review so we can prioritize your case. Please ask for Raina, as I am the Customer Service manager. Thank you again for bringing this to our attention—we value your trust and will work hard to earn it back.
None of the addresses I put in the system would take. The customer service lacks the ability to help with that. And useless when asking simple questions. All I needed was: Why my address wasn’t available to be shipped to? The company is in the US and so am I. The discount code I was given after signing up for the email sub and text sub wasn’t taking. How can we fix this? They told me I need to choose between my reward points and the discount code… I have not even purchase anything therefore what points do I have? I just wanted to purchase protein powder, but this is becoming a headache. The Que said I’d be helped in 15 minutes….more like sporadically within 24 hours. Let’s be real. I thought I would’ve been simply helped for a 10 minute manner and it’s taking forever. I ended up giving up. I’m going with a different brand. Customer service is lacking.
By Bro
Response from Sunwarrior· Feb 27, 2026
Thank you for sharing your experience with us. We’re truly sorry for the frustration you encountered while trying to place your order. You should never have to struggle this hard just to check out, and we understand how disappointing it was to feel like you weren’t getting the support you needed. Your concerns about the address not being recognized, the discount code not applying, and the confusion around reward points are all valid. These should have been simple questions with clear answers, and we apologize that we didn’t provide that clarity for you. We understand how discouraging it is when a process that should take minutes turns into a headache. It’s also concerning that our support queue estimates didn’t match your actual wait time and that the follow‑up was sporadic rather than timely. You deserve a prompt and helpful response, and we’re sorry we fell short. We would still love the opportunity to make this right. If you’re open to it, please reach out to us at 8885403667, and we’ll personally assist you with resolving the address issue, applying your discount code, and ensuring your checkout goes smoothly. Your feedback helps us improve, and we appreciate you taking the time to share it—even though we wish your experience had been much better. Please ask for Raina, the Customer Service manager.
I ordered one big pack of classic protein but I received two small ones, if I would like to have two small packs I would ordered two small not big one!!!!!!
By Justyna H.
Response from Sunwarrior· Feb 27, 2026
Thank you for letting us know about your order, and we’re truly sorry for the mix‑up. We understand how frustrating it is to expect the large Classic Protein and receive two smaller packs instead. You placed your order with a clear intention, and you should receive exactly what you selected. This isn’t the experience we want for you, and we appreciate you bringing it to our attention so we can make it right. Please reach out to us at 8885403667 with your order number, and we’ll be happy to correct the shipment or arrange another solution that works best for you. Thank you again for your patience—we look forward to resolving this quickly.
We switched to SUNWARRIOR "plant protein powder"about a year or more ago...WHY? Their chocolate and vanilla powder are delicious and are a mix of pea,hemp and Goji berry.But, it is more than that.They are USDA certified Organic,zero added sugars and contain the healthy MCT oil..NO SEED OILS...
By DEG
Response from Sunwarrior· Feb 27, 2026
Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that you’ve been enjoying our Classic Protein for over a year now. Knowing that the chocolate and vanilla blends have become a favorite in your routine truly means a lot to us. We’re especially glad that the things we prioritize—USDA Organic ingredients, zero added sugars, quality plant‑based proteins, MCT oil, and absolutely no seed oils—are the same things you value. Our team puts a lot of care into creating clean, delicious, and trustworthy nutrition, so hearing that this has made a difference for you is incredibly rewarding. Thank you for choosing Sunwarrior and for being part of our community. We appreciate you! 🌿💙
The conversation with the customer service representative left me feeling unvalued and dismissed. My aim was to share how key pages on their site was confusing and misleading. However, I was continuously interrupted so she could not hear my message. Her tone was argumentative and almost mean, as if I was in the wrong. Overall an extremely unpleasant experience and unfortunate for a company which seems to make a good protein product.
By Kathy
Response from Sunwarrior· Feb 27, 2026
Thank you for taking the time to share this feedback with us. We’re truly sorry to hear about your experience with our customer service team. You should always feel heard, respected, and valued when reaching out—especially when you’re offering thoughtful insight on how we can improve our website. It’s disappointing to know that this wasn’t the case for you. Your concerns about being interrupted, not feeling listened to, and sensing an argumentative tone are taken very seriously. This is not the standard of communication we expect from our team, and we sincerely apologize for how this interaction made you feel. You were trying to help us identify confusing or misleading areas of the site, and instead you were left feeling dismissed, which is the opposite of how we want our customers treated. We genuinely appreciate you bringing this to our attention, and we’re addressing it internally so we can ensure these conversations are handled with more care, patience, and professionalism going forward. If you’re open to it, we’d like the opportunity to speak with you directly, better understand your website concerns, and make things right. Please reach out to us at 8885403667, and we’ll be happy to assist you personally. My name is Raina - the customer service manager. Thank you again for your honest feedback—and for recognizing the quality of our product despite this experience. Your voice helps us improve.
