Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,948 reviews
Sunlighten, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 3,388 reviews with 5 stars · Clear filters
We love our sauna; was so surprised at the quality and ease of construction.
By Daniel Z.
Response from Sunlighten, Inc.· May 3, 2019
Daniel, This is exactly what we love to hear from our Sunlighten community! Thanks for taking the time to share, we are glad to know how much you are enjoying your new sauna. Thanks, The Sunlighten Team
I was tentative to make such a big financial investment in my health, but I’m so glad I did. The Sunlighten solo sauna has been transformative. My whole experience, from the customer service to product satifisfaction has been excellent.
By Jennifer E. (.
Response from Sunlighten, Inc.· May 1, 2019
Jennifer, Wow this is what we love to hear from our Sunlighten customers! We understand it can be a large financial purchase but the benefits and rewards that come along with it are priceless. We appreciate you taking the time to tell us about your experience. Thanks, The Sunlighten Team
Said helped me with an issue I had with an accesories order. He went above and beyond to help me and way exceeded my expectations. What a great experience I had today. Said is an asset to the Sunlighten company. Thank you!!
By Krista W.
Response from Sunlighten, Inc.· May 1, 2019
Krista, Thank you for taking the time to tell us about your experience. The Sunlighten team is committed to providing the best service possible to our Sunlighten community. Thank for you for the kind words about Said, we appreciate it. -The Sunlighten Team
My husband purchased our sauna to help with my joint pain and discomfort. It has been a life saver for me! One of the best gifts ever.
By KLilly
Response from Sunlighten, Inc.· May 1, 2019
KLilly, We love to hear how your new sauna is providing some relief for your family. Thanks for taking the time to share this with us. -The Sunlighten Team
I did the research on all types of saunas and far infrared saunas became my top choice. After doing the research and reading many reviews I felt drawn toward Sunlighten. The price was right and there was financing available. Delivery was within a few weeks and my wife and I easily put it together and pushed it into position. It worked perfectly as part of our multi-pronged detoxification program for 3 months until that fateful day. The dedicated circuit blew instantaneously every time we pressed the Sauna’s start button. Ugh! I called the support number that I found on the Sunlighten web sight. Andrew instantly knew what the problem was and sent us some newly modified replacement electronics along with some simple instructions as how to quickly and successfully install it. Voila!! We use it nearly every day and thus far it’s been a month with no additional problems. We are reassured and happy and we absolutely love it! Bonnie and Steve Scherer
By Steven S.
I purchased the portable unit. Thanks to the great information I was given this would be the best one for my homes electrical current. This product is life changing! My health and energy has improved by leaps and bounds. Very grateful. Mary
By Mary (.
Response from Sunlighten, Inc.· Apr 30, 2019
Mary, We appreciate you taking the time to share your experience. We love to hear how much your are enjoying your Sunlighten Solo and how you are already feeling the amazing benefits! Thanks for sharing with us! -The Sunlighten Team
When I was looking into purchasing a infrared sauna I worked with Micah Urbanek. She was extremely knowledgeable about all the different saunas and options. She worked with me for hours, assisting me to choose a spa that would fit my needs and budget. She was friendly, attentive and a pleasure to work with. After doing hours and hours of research on different infrared saunas, Sunlighten is by far the best and safest choice on the market. I unfortunately couldn’t buy a spa at this time but when I am ready I will definitely be contacting Micah with Sunlighten to make my purchase.
By Michelle
Response from Sunlighten, Inc.· Apr 30, 2019
Michelle, Thank you for sharing these kind words about Micah and her assisting during your sauna purchase process. We look forward to you being a part of the Sunlighten community!
Very good experience. Helpful customer service.
By Nichole
Response from Sunlighten, Inc.· Apr 30, 2019
Nichole, Thank You for taking the time to share your experience with us. Welcome to the Sunlighten family. Thanks, The Sunlighten Team
