Suncoast Credit UnionReviews of suncoastcreditunion.com

Having relocated from New York to Florida within the past year, I had always conducted my banking with a credit union. I was fortunate enough to locate Suncoast Credit Union and the services I have experienced are wonderful. Jaelyn Moss, Member Advocate at the time who has now been moved into a different position, was the first representative I met with. Not only did Ms. Moss demonstrate professionalism, she provided the utmost customer service. Ms. Moss walked me through each step of opening a new account, transferring my funds, setting my password and created a feeling of welcoming that made me believe my working with Suncoast was the correct choice. Not every credit union or bank operates the same way, however, all of the representatives of Suncoast provide one-to-one interaction making a member feel that they are more than just a bank account. Suncoast is fortunate to have Ms. Moss on their team.

I was experiencing major headaches and uncertainty in obtaining a home renovation loan for a second property. After being told it was impossible to obtain an investment or second home loan by other lenders, I turned to Suncoast Credit Union. Not only did they approve the second home loan, they also approved home equity and line of credit loans in five minutes. I would like to express my profound praise for the effort and knowledge that Naomi at Suncoast credit union in springhill fl provided, along with Beth and many others that assisted me. Suncoast is the best when it comes to follow up, and keeping me informed each step. I could never give too much praise as they extended my approval periods twice and updated me on progression of loan weekly.

my husband and I have been using them for our auto loans for years , EVERY time we need help they are right there with a smile and a solution . everyone at the Dade City branch is outstanding !!! would not go anywhere else .

I have banked here for 14 years. They may not be perfect, but they are polite, and try really hard to be helpful. Lately the hold times on their incoming calls have been exceptionally high, though (10 minutes).