Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
sunbeamlive.com is listed under Clothing & Underwear.
sunbeamlive.com (sunbeamlive.com) has 151 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 51 reviews with 1 star · Clear filters
Advertised the shirt as printed graphics. They are not. They are el cheapo iron on heat applied vinyl graphics, which will start peeling off in 2 or 3 washes. Instead of returning, they want me to take a 30% discount on my next order!. Not happening. Stay away from these people!
By Jerry A.
Terrible return policy. The shirts aren't quality at all, then when I tried to return them they tried to negotiate a 20% discount off my next order?? Don't buy from this company!
By Benjit H.
I bought three t-shirts from them that were not even close to fitting standard sizes. The small and medium shirts had adult large size sleeves. The 2XL adult was closer to a standard adult large shirt. They supposedly have a 14 day 100% refund guarantee on returned items but they absolutely refuse to provide a refund. They informed me via email that they will give me a 5% refund. Then when I mentioned report to better business bureau and small claims court they offered a 10% refund. T shirt sizes are not as advertised and they REFUSE to honor their return guarantee. Horrible customer service.
By Bryce L.
T-shirt delaminated during first wash. I approached them.and they said wash it. I informed them that was what caused the problem and they offered my a 5% refund!!!!!!!! So the proposal was for me buying faulty goods I take a 95% loss. Do not buy from these scammers.
By J M.
Bought 4 t-shirts for my wife’s birthday. 3 of which were massive - didn’t have labels on and must have been 2XL. Correspondence is a nightmare and returning them will cost a fortune. Won’t be buying from Sunbeamlive again.
By Consumer
Chinese company out of Gaunzouh. Bought 2 tee shirts for £37. Took weeks to arrive and were too small. Can't return as has to be tracked courier back to China which cost more than the tee shirts. AVOID
By Rob L.
Ordered two size L t-shirts. They send one XXL. When I contact them they tell me I will have to pay cost of return and cost of sending replacement one out. Their mistake but saying I have to pay to rectify.
By S J Hague J.
El patrón y color de las camisetas no se corresponde en nada a las imágenes de la web. En nada es "EN NADA". Al intentar devolver o sustituir los productos te indican que pagues tú los portes de devolución... a China!!! que por supuesto, son mayores al coste del producto. Una auténtica vergüenza. Yo creo que una situación así debe ser hasta denunciable.
By Alicia Campos M.
