SumoShopStoreReviews of sumoshopstore.com

Order a PS Vita completely built with cheap parts. Nothing original. Took close to a month and a half to be shipped out. Customer service is terrible. They just kept saying it will be sent out, but you will have no problem with the product for the product to arrive with parts that don’t fit properly, parts that are glue together. And not only the hardware is terrible but the software makes it unusable.

My experience wasn’t good at all . I did receive my game but I ordered it in November on the 28th and didn’t receive it til mid January well after Xmas which that’s why I ordered it . The team was communicative but I spoke to several didn’t people which didn’t make the process personable not made it seem like they cared . I spoke to Abdul who was helpful . He tried to compensate me but 10$ for how long I waited felt like a slap on the face . Could’ve upgraded the sd card added more games or something but it wasn’t much accountability . Now I had the system in had an after a day outside of it getting warm it’s been fine . I feel like they could upgraded me to the S since I waited so long but hey .

I never received my order. Despite contacting customer service several times, they have yet to ship my order.

Ordered on 08/12/25 and still not received or even in the country. Unable to comment on the product but Customer service nil. Order no 39462

BOUGHT A PS VITA OLED FOR LIKE 300$ RECEIVED A EMPTY PACKAGE FROM CHINA CUSTOMER SERVICE LAUGHING AND IGNORING THIS SITUATION MY MONEY IS GONE, WILL FILE A POLICE REPORT AND POSSIBLY SUE THESE GUYS PLUS A CHARGEBACK Edit: friend of mine received his ps vita from there, joysticks were so dirty and had bread crumbs or something? So nasty, will Post photos soon, also had stick drift and buttons weren’t installed well they just felt weird and the whole thing seemed so cheaply done The most nasty part were the BREAD CRUMBS imagine having some Chinese dudes sandwich crumbs on your fingers, naaaasty af Shady company

I purchased a PSP3000 3 weeks ago and it still hasn’t shipped yet despite emails I have exchanged where they tell me it’s still in production and will ship in one week - they told me this 2 weeks ago. So I email multiple times asking for an IPS screen upgrade since when I ordered, this was not an option on the website but it is now, and since order is still in the production phase it should still be possible - I get no reply at all - it’s like my email address has been blocked completely. I’m willing to spend more money I’m not sure why I’m being blocked? I even want to purchase again for Christmas and get a PS Vita but I can’t trust this site at all since they won’t even reply to me and are definitely purposefully ignoring me at this point. I have even sent messages to their facebook page, instagram and now here. I’m so disappointed since these products are gifts. I’m going to have to dispute it with my PayPal and just get the money back at this point because I’m pretty sure I’m never seeing these products, and even if I did get the products why would they purposely ignore me for weeks? The company can’t be trusted and I’ve seen multiple other reviews where people have experienced the same with this customer service where they just ignore you for some reason?

late on delivery more than 35 days. two times asking for location when it was clear and complete since placing the order. not much common games compared to my order " 1TB". no PS3 games at all. the PSvita keeps heating after 30min of playing.

Recently got my PSP 3000 with tactile buttons, and one of the buttons wasn't installed properly. Have been trying to keep contact with their support team and between getting a message or 2 a day, sometimes having to double email them to get a response, and going on 4 days without a reply, it's not been a good experience. I payed over $200 for this PSP, and I can't play it because the button requires a full press, with the tactile switch at the bottom of the full press.