Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
SugarCRMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 107 reviews with 5 stars · Clear filters
Ken and team rise up to the challenge and support out ever growing business.
By Chopick
Response from SugarCRM· Mar 28, 2019
Thank you! We appreciate being a part of your growth and will continue to work hard to keep up with you.
Mark Thudium is great to work with
By customer
Response from SugarCRM· Mar 28, 2019
Thank you for the feedback on Mark. He gives it his all and the feedback means a lot to us all. Thank you for being a great customer.
Responsive, helpful, greatly appreciate the assistance
By Andrew C.
Response from SugarCRM· Mar 28, 2019
Thanks for the positive feedback and for being our customer.
Mark Thudium has always been quick to respond to any of our Goldmine needs
By ProSep
Response from SugarCRM· Mar 28, 2019
Thank you for the feedback. It is important to us to be there when you need us. We know you rely on your CRM app!
We are a small business and use the basic features of Goldmine. My rating is based on the support we get when needed.
By customer
Response from SugarCRM· Mar 28, 2019
Thank you for your review and for your business.
Mark did a great job upgrading our Goldmine. He was knowledgeable, quick and efficient while still being careful. He was proactive suggesting ways to clean up our install.
By customer
Response from SugarCRM· Mar 28, 2019
Mark and all of us at W-Systems appreciate your business and review.
Great Service, always there if you need them.
By Gary S.
Response from SugarCRM· Mar 27, 2019
Thanks Gary. Nice review and thank you for your business.
Great technical support. Mark Thudium is great to work with and he's a great problem solver.
By Randy Pit w/ G.
Response from SugarCRM· Mar 27, 2019
Thanks Randy. Mark and all of us at W-Systems appreciate your business and compliments.
