huge payment errors on thair website -1…
huge payment errors on thair website -1 star
By jonas E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Universal Music Group is an American global music corporation that is a subsidiary of the French media conglomerate Vivendi.
Universal Music Group (store.universalmusic.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 12 reviews with 1 star · Clear filters
huge payment errors on thair website -1 star
By jonas E.
Have never had a good experience. Not with ANY of the stores including artist stores under Universal. Serious delay or order cancellations even with their own releases - when the products are widely available via unofficial channels. CS assistance is slow if any response at all. Bad luck? Don't think so.
By Irvin B.
Fans are getting Ariana Grande and Justin Bieber "stuck with u" SIGNED CDs which are NOT ACTUALLY SIGNED. Ariana's autograph is printed! And fas have been waiting 6 months for this??? What kind of joke that is?
By Mary M.
Extremely slow delivery. I am most unhappy with my purchase. There is no tracking record on the purchased item. And no response from the store.
By Michael K.