Basic Phone Service
Good value but no support for visual voicemail or MMS to Android phones.
By Myron
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
225 reviews
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TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good.They launched it in late 2012 in the UK and it's been growing ever since.In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company.Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made.10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.
TPO Mobile USA (store.tpo.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 63 reviews with 4 stars · Clear filters
Good value but no support for visual voicemail or MMS to Android phones.
By Myron
Love the company and it's ideas about sharing for charities. Cost is very reasonable, so overall I'm happy. However, be prepared for occasional dropped calls, spotty service, or no service areas. I can live with these issues due to TPO being (in my opinion) a very socially responsible company. I'll stay with them because of that.
By Mark
For the price you cannot beat TPO. The coverage is very good, calls are rarely dropped. Wish they had a world SIM card!
By PD
Decent deal for my grandson's phone. Good coverage in a rural area.
By Sal
Better rates than anything T-Mobile can offer. And since TPO uses T-Mobile's network, why would you ever use them directly?
By Gundam
I think the service is good, but at first I thought that I was going to be just $16 and with the autopay it would be $11, but I was wrong.
By Tiffany
fast and affordable!
By Hannah
TPO is an accessible and good carrier. The network is not the absolute best - i also have a pretty old phone, which might partially explain that. But it provides one of the best price-wise service, also interesting plans to call abroad. Plus, giving money to a company that shares a significant part of their revenues to charities is extremely satisfying. Except for people who wants a top tier network, I would recommend this carrier.
By TPO C.