Great the best service
Great the best service
By THERESA P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
225 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good.They launched it in late 2012 in the UK and it's been growing ever since.In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company.Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made.10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.
TPO Mobile USA (store.tpo.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 107 reviews with 5 stars · Clear filters
Great the best service
By THERESA P.
I am enjoying the TOP service. I get good reception, the messages come thru clearly as does the talk time.
By KAREN L.
Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!
By ANDREA
Great Service- was intending to give 4 stars because of lack of coverage in certain rural areas. Not sure anything can be done about that though.
By JOHN P.
My needs are low with the phone, but it works for me
By LORI T.
Denver, Co. I love how simple the initial set up was. They are a much better value than other vendors, with no contract. CS was helpful & even followed up to make sure I was happy & my problem was solved.
By Darlen
I have two phones on the TPO service, one GSM and one CDMA, and have had no need to contact TPO customer service, which is how it should be. I have been quite pleased with TPO, and think the prices of my plans is better than the competition.
By STEPHEN M.
Cheap.. good service
By KEENAN D.