Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rhino Records is listed under Books & Magazines.
Rhino Records (store.rhino.com) has 18 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 13 reviews with 1 star · Clear filters
Ordered a deluxe box months in advance of release date. Order did not ship out until after release date. I should have ordered from Amazon. I would have received date of release. Contacted Rhino for update - no response other than two automated emails indicating they were busy and shipping service was delayed. Avoid.
By Jim S.
I ordered three records and only received two. I have emailed Rhino three times but just get the same generic email reply. It's been two weeks now and nothing from them. I thought this was a large reputable company, I feel that I have been scammed here and am extremely disappointed. BEWARE!!
By Mark G.
Terrible business that took 2.5 weeks to write a one line generic email back regarding shipping
By Will P.
I was completely scammed by this company!!! I spent over $250 on records and received only 1 of the 5 records I ordered. I have never truly been scammed by a company until now.
By Avi S.
Rip off store. Ordered a hard to find CD, 7 days later after reaching out to "support" for 3 days, I get an email saying, "sorry we're delayed unfortunately, here's a 10% coupon for next time." GTFO.
By Cash M.
