Part broke thought it would be …
Part broke thought it would be free(thought it would been guarantied
By Customer Steve R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
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Preferred Doors, LLC is listed under Furniture Stores in HOUSTON, Texas.
Preferred Doors, LLC (store.preferreddoorservice.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 15 reviews with 3 stars · Clear filters
Part broke thought it would be free(thought it would been guarantied
By Customer Steve R.
Took 8 days to get my order. What I ordered was small and light enough to fit in a normal letter envelope. Item was what I needed. But took so long, I ended up at sears service and bought one there. So I use my garage door.
By James M.
The receiver was shipped and delivered in a timely manner. However, I have been unable to program either of my garage doors with it so far. I did look up the numbers on the unit prior to ordering
By Customer
Took 3 days to get to their post office, then another 4 to delivery. Terrible instructions, no diagrams. Competent engineer winged it- now works fine despite leftover pieces. Be skeptical about shipping times.
By Customer
Very prompt in keeping customer on the lop on the shipment activity. Unfortunately, they shipped a wrong part in the first place. But very prompt in shipping the replacement and return label.
By Frank N.
A $5 minimum return restocking fee is a bit excessive
By Customer
Fast delivery of springs but rods came 2 weeks later, so I had to make my own rods our of rebars - wasted $23 in useless rods
By CustomerEQ